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Customer Service
Become an integral part of the Commercial Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Administrative Assistant supporting Commercial Banking, you will manage busy calendars, travel, plan and assist with local events and projects for the business and may support various activities such as managing tactical office needs, client tickets, compliance requirements or business travel tax. You will tap into your thought leadership to manage priorities, ensure efficient use of executives’ time, and collaborate closely with colleagues to ensure robust on-site support and backup coverage. You will also work with key stakeholders in the business, partner with various teams (Office Management, etc.) to complete projects.
Job Responsibilities:
- Manage complex calendars for leaders in a fast paced and dynamic environment, arrange travel plans, adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering, etc.
- Support local event planning and execute as needed and/or support local employee engagement activities such as team recognition, events, etc.
- Provide required physical demand providing site support for local office requirements including phone coverage, assistance with new hire integration, facilities maintenance, supplies, floor access, presence at local events, greeting clients and guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, ensuring superior client service at all times
- Maintain confidential data, enforce internal controls, and comply with policies and procedures
- Support Catalyst or other LOB reporting activity within scope for role and simple reporting for the business such as pulling canned reports and scorecards
- Provide general team support such as time keeping, training tracking, and assist in ad hoc projects as needed
- Collaborate effectively with colleagues and team members, assisting with projects and tasks as needed
- Provide service-oriented support by greeting clients, distributing packages, restocking pantry items, and performing other floor duties as required.
- Exhibit strong knowledge of invoice payment processing and/or Sponsorship and Donation processes
- Commit to exceptional customer service and ability to work in team-oriented environment tied to solid judgment, decision making and problem solving skills
Required qualifications, capabilities and skills:
- Strong organizational skills and ability to work independently in a demanding, changing and fast paced environment
- Effective travel planning skills and knowledge
- Self-motivated, personal leadership, ability to be discrete, highly collaborative and team oriented
- Effective interpersonal skills and excellent communication - confident, organized, and clear
- Fluent in Microsoft Office, Pitch Pro and Adapts easily to process changes and learns new technologies quickly
- At least three years of administrative support experience with background in a client facing sales and financial services environment
Preferred qualifications, capabilities, and skills:
- Experience supporting at the Managing Director level (or equivalent) or above
- College degree is a plus
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.
Note: this role requires five days in the office (Mon-Fri) and will not support Hybrid options.
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JPMorgan Chaseについて

JPMorgan Chase
PublicJPMorgan Chase & Co. is an American multinational banking institution headquartered in New York City and incorporated in Delaware. It is the largest bank in the United States, and the world's largest bank by market capitalization as of 2025.
300,000+
従業員数
New York City
本社所在地
$500B
企業価値
レビュー
3.8
10件のレビュー
ワークライフバランス
3.5
報酬
4.0
企業文化
3.8
キャリア
3.2
経営陣
2.8
68%
友人に勧める
良い点
Good benefits and compensation
Supportive colleagues and environment
Flexible work arrangements
改善点
Long hours and heavy workload
Management issues and lack of direction
High stress and expectations
給与レンジ
44件のデータ
Junior/L3
Mid/L4
Senior/L5
Junior/L3 · Analytics Solutions Associate
1件のレポート
$139,000
年収総額
基本給
$107,000
ストック
-
ボーナス
-
$139,000
$139,000
面接体験
4件の面接
難易度
3.0
/ 5
期間
14-28週間
内定率
50%
体験
ポジティブ 25%
普通 75%
ネガティブ 0%
面接プロセス
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
In-person/Final Interview
5
Offer
よくある質問
Behavioral/STAR
Past Experience
Culture Fit
Financial Knowledge
Case Study
ニュース&話題
JPMorgan Chase & Co. (NYSE:JPM) Shares Down 1% - Here's Why - MarketBeat
MarketBeat
News
·
1d ago
JPMorganChase adding 400 jobs in Charlotte as part of consolidation - Queen City News
Queen City News
News
·
1d ago
SPONSORED How JPMorganChase is scaling support for small businesses - Axios
Axios
News
·
1d ago
JPMorgan Chase adds Matthews to its growing list of Charlotte-area branches - The Business Journals
The Business Journals
News
·
2d ago