Join the Global Production Oversight Team (GPO) to help to manage the WKO remediation BOW, assisting in improving processes and controls within a fast paced and engaging operating environment. The opportunity will empower someone to transform our operating environment while being exposed to global KYC requirements and partnering with WKO teams across the globe.

As Global Production Oversight Analyst, you will be responsible for managing the remediation book of work, coordinating analysis on population and impact. You will also be responsible for executing root cause analysis and working on solutions from end to end. You will engage partnership across our compliance, operations, technology, and product teams to establish and deliver scalable processes and controls leveraging strategic infrastructure and intelligent automation solutions to meet the Firm’s regulatory obligation. You will provide support to global WKO stakeholders and GPO leads, assisting with metrics, create tools for process enhancement. You will be responsible for running internal controls and ensuring internal protocols are being followed.

Job responsibilities:

• Develop automated solutions for KYC process;
• Provide key metrics and reports to management which outline progress of the quality framework, frequency and materiality of findings;
• Contribute to the creation of tools for internal GPO process enhancements;
• Responsible for running internal controls to ensure process/defined protocols are being properly followed/executed;
• Contribute to ad hoc projects with the objective to improve the overall quality of the KYC framework;
• Build and develop partnerships, identify challenges and eliminate roadblocks with all internal partners;
• Stay up to date of any changes to processes and procedures, regulatory change and ensure impacts are identified for in-progress requests;
• Manage personal workload and priorities ensuring timely escalation of key risks/issues to management.

Required qualifications, capabilities, and skills:

• Bachelor degree or equivalent education and a predisposition to intellectual curiosity;

• Fluent in English;

• Strong technical skills, fluent in Python or other similar programming language;

• Experience designing and building ETL/data pipelines to support analytical and operational needs;

• Proficiency in developing automated reports and dashboards using business intelligence tools such as Power BI, Tableau, Qlik, or similar platforms;

• Logical, structured approach to planning, problem solving and decision-making;

• Excellent verbal, written, interpersonal and presentation skills;

• Bachelor degree or equivalent education and a predisposition to intellectual curiosity.

Preferred qualifications, capabilities, and skills:

• Alteryx, VBA, or other technical skills;
• Experience working in a professional services firm or financial services firm.