Unleash your expertise in discovery optimization and product development by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations to deliver high-quality products that resonate with customers.

As a Product Manager within the Firmwide Core Deposits product team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier customer experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

The Consumer Deposit Experience Area Product operates in an agile environment supporting all Lines of Business, sitting at the intersection of the product, business and technology. The role will work cross-functionally to drive business outcomes while putting customers front and center.

Job responsibilities

• Identifies new product opportunities that reflect the needs of our customers and the market through user research and discovery

• Develops a product strategy and product vision that delivers value to customers

• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

• Writes the requirements, epics, and user stories to support product development

• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle

• Drive solutions across the organization; working with various lines of businesses, design, legal, operations, finance and agile technology teams to prioritize and deliver the Firmwide Core Deposits book of work

• Continuously seek to find a meaningful balance between user needs, business objectives, and technical feasibility, while managing the product delivery timeline

• Synthesize large amounts of information in order to inform and make decisions quickly, take risks, course-correct and adapt, and constantly iterate on your approach

• Manage work in a highly organized, flexible manner, while staying focused on critical scope.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced understanding of the product development life cycle
• Demonstrated expertise in product discovery techniques to uncover user needs, validate hypotheses, and inform product direction
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Excellent relationship-building and communication skills, with ability to establish trust and credibility across senior stakeholders, lines of business, and functions
• Demonstrated experience working in a highly matrixed, complex organization
• Established track record of delivering product roadmap results in a complex environment
• Experience managing products in the digital space, with a strong understanding of digital platforms, technologies, and user experiences

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in business or related field
• Exhibit thought leadership and innovative thinking
• Be results-oriented with a strong attention to detail
• Self-starter able to thrive in a fast-, collaborative, and cross-functional environment
• Exhibit thought leadership and innovative thinking
• Proficiency in JIRA, JIRA Align, Confluence and Lucid and AI tools for efficiency and delivery acceleration