Jobs

Loan Servicing Associate - Asset Based Lending
Charlotte, NC, United States, US
·
On-site
·
Full-time
·
3mo ago
Required skills
Python
Excel
Customer Service
Unlock your potential with us! Join a dynamic team in Commercial & Investment Banking, where every transaction shapes the financial landscape and drives business success.
Job Summary:
As a Loan Servicing Professional in Wholesale Lending Services, you will provide operational support on syndicated and bilateral loans for the largest and most sophisticated corporate loan transactions. You will have direct contact with borrowers, lenders, and business partners, delivering excellence in the servicing experience with high levels of satisfaction.
Job Responsibilities:
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Provide deal origination and execution support to Asset Based Lending bank deal teams as the primary loan servicing contact for internal/external clients for issues and resolutions.
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Administer excellence in the customer experience for both internal and external customers
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Provide feedback to deal structuring team on operational market trends and any operational feasibility
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Read and interpret complex legal credit agreements and related documentation working with attorneys when applicable
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Perform quality control on new deals, restructures and amendments by thoroughly understanding the credit agreement verifying system set up accuracy
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Oversee loan activity (funding, re-pricings, payments) as instructed by the client in accordance with credit agreements
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Calculate and track complex interest and fee accruals at various rate levels across changing lender distributions
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Reconcile daily funding and payment activity to account for all daily cash transactions, initiate and reconcile automated funds movement, monitor and escalate past due principal, interest, & fees
Required qualifications, capabilities and skills:
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5 or more years Commercial or Asset Based Lending experience
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3 or more years of demonstrated Exceptional Customer Service experience
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Thorough understanding of Treasury Products
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Excellent Written/Verbal Communication skills
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Proven ability to collaborate with multiple stakeholders
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Strong Analytical Thinker who can identify connections between various pieces of data and systems while quickly articulating client impact
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Strong Organizational skills with ability to function efficiently in a high volume, fast-paced, deadline-oriented environment while maintaining service level agreements
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Proficient in Microsoft Office applications with strong Excel skills
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Highly motivated self-starter
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Knowledge of reading and interpreting syndicated or bilateral credit pre/post-close agreements
Preferred qualifications, capabilities, and skills
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Loan IQ experience.
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Bachelor's degree in business, in finance or accounting, with a preference for a data analytics minor for data processing roles. Proficiency in tools like Excel Power Query, Alteryx, Python, and R is a plus.
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Ability to analyze collateral, assess eligibility, ensure loan accuracy, process Borrowing Base Certificate’s, review legal documents, and perform month-end reconciliations. Five to seven years in accounting or finance, with Asset Based Lending automation experience in finance companies.
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Strong analytical skills, attention to detail, proficiency in Microsoft Office (especially Excel) and monitoring systems. Excellent communication, teamwork, and multitasking abilities in a dynamic environment.
Additional Information:
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This role requires working in the office five days a week.
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Relocation assistance is not available for the role.
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Role is not eligible for H1B or immigration sponsorship.
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase’s review of criminal conviction history, including pretrial diversions or program entries.
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
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About JPMorgan Chase

JPMorgan Chase
PublicJPMorgan Chase & Co. is an American multinational banking institution headquartered in New York City and incorporated in Delaware. It is the largest bank in the United States, and the world's largest bank by market capitalization as of 2025.
300,000+
Employees
New York City
Headquarters
$500B
Valuation
Reviews
3.8
10 reviews
Work-life balance
3.5
Compensation
4.0
Culture
3.8
Career
3.2
Management
2.8
68%
Recommend to a friend
Pros
Good benefits and compensation
Supportive colleagues and environment
Flexible work arrangements
Cons
Long hours and heavy workload
Management issues and lack of direction
High stress and expectations
Salary Ranges
44 data points
Analyst
Junior/L3
Mid/L4
Senior/L5
Analyst · Analyst, Investment Banking
6 reports
$126,500
total per year
Base
$110,000
Stock
-
Bonus
-
$103,500
$201,250
Interview experience
4 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Offer rate
50%
Experience
Positive 25%
Neutral 75%
Negative 0%
Interview process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
In-person/Final Interview
5
Offer
Common questions
Behavioral/STAR
Past Experience
Culture Fit
Financial Knowledge
Case Study
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