As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management protects and defends the firm against operational, regulatory, and reputational risk. While effectively managing risk, we meet our commitments to our clients to keep their money safe and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing landscape.

You will be part of a fast-paced, future focused, collaborative team. On any day of the week you might provide guidance on the operational risks involved in a recent JPMC merger, acquisition, or new product development, design an advanced technology solution built with machine learning to drive process improvement, or proactively identify and assess high profile issues of utmost importance to C-suite level committees.

You are empowered to add value and make an impact from day one. In Control Management you are exposed to a challenging and rewarding environment, where a wide range of investment and banking activities require creative solutions. While we remain prepared and informed to drive innovation each day, our people-first culture underpins everything that we do. Here, you’ll have the opportunity to grow your career and master new skills for the future.

In this role you will be aligned to support AWM’s Operations Controls team which is an integrated team focused on maintaining a strong and consistent control environment for Operations. As a control manager, you will focus on a specific function of operations (e.g. Tax, Middle office, Client Operations, Regulatory Reporting, etc) where you will be responsible for risk identification and assessment, control design and evaluation, issues and control deficiencies.

Job responsibilities

• Develop, enhance, and monitor the risk and control framework

• Enable strategic initiatives by providing risk and control design expertise and navigational assistance to help connect the dots across the line of business(es)

• Advise and influence senior leaders / business executives on key decisions and major risk and control initiatives

• Perform walkthroughs and assist critical lines of business with process mapping and risk identification, designing the controls framework and testing the controls

• Ensure operational practices are in compliance with relevant risk standards, policies and regulations to maintain an effective control environment

• Ongoing monitoring and assessment of operational risk and control environment

• Perform issue/action plan workflow end-to-end, including root cause analysis and working with your business and impacted stakeholders to develop them and to validate the remediation

• Identify meaningful metrics to inform on the health of the operational risk and control environment

• Develop enhanced reporting for controls through use of automation, if required

• Identify, assess, advise, and drive strategic solutions to increase efficiency and create a more resilient operating environment

• Collaborate with senior business clients and partners across functional areas (e.g., Legal, Finance, Compliance, Risk) and geographies

Required qualifications, capabilities and skills

• Proficiency working in Microsoft Office Suite (Word, Excel, PowerPoint)

• Strong problem solving and analytical skills

• A curious mind that prefers to go deep to understand details

• A positive attitude and team spirit with exceptional interpersonal and collaboration skills

Preferred qualifications, capabilities and skills

• Bachelor’s Degree or equivalent

• Relevant experience in the financial services industry or background in Process Improvement or Risk Management