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Executive Director, Head of Product, Alternative Lending

JPMorgan Chase

Executive Director, Head of Product, Alternative Lending

JPMorgan Chase

New York, NY, United States, US

·

On-site

·

Full-time

·

3w ago

Join Chase’s Connected Commerce Lending Innovation team and shape the future of consumer lending. Drive product launches, optimize in-market solutions, and lead end-to-end business performance in a fast-paced, customer-focused environment.

As an Executive Director leading product for the Alternative Lending team, you will help set the vision and strategy for products that will help meet the borrowing needs for millions of Chase customers. You will lead a high-impact team focused on delivering new products to market that create new customer experiences and scale them up while ensuring operational excellence. In this role, you will collaborate across business areas, influence outcomes, and see ideas come to life from concept to continuous improvement.

Job Responsibilities:

  • Own multi‑year strategy, roadmap and execution for installment lending, incl. Chase Pay in 4 and future alternative lending products in partnership with cross-functional teams

  • Manage prioritization, high level requirements, quarterly and yearly planning with cross-domain stakeholders and peers

  • Own the core lending platform roadmap across customer journeys and optimize for multiple use cases as well as platform stability and resiliency

  • Collaborate across technology, operations, design, analytics, and other functional partners to deliver innovative and scalable lending solutions

  • Foster a team culture of ownership, data-driven decision making, humility, and business/customer impact

Required Qualifications, Capabilities and Skills:

  • 10+ years of product management or product development experience, with significant experience in either lending, payments or retail financial services

  • Demonstrated leadership of high-performing product teams and complex cross-functional programs, with proven ability to influence and align senior stakeholders.

  • Strong knowledge of regulatory and compliance requirements in banking and demonstrated experience operating within robust risk and control frameworks.

  • Proven track record managing the end-to-end product development lifecycle for complex, large-scale initiatives across customer segments

  • Experience defining and managing OKRs/KPIs, building business cases, and delivering measurable business and platform health results

  • Strong analytical skills and data-driven decision-making; ability to translate insights into clear prioritization and execution plans

  • Exceptional verbal and written communication skills, with experience presenting to senior leadership and leading change management at scale

  • Experience working with Agile methodologies and tools, and partnering closely with technology, design, and analytics to deliver business outcomes and customer impact

  • A passion for pushing boundaries and questioning the status quo

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase & Co. is an American multinational banking institution headquartered in New York City and incorporated in Delaware. It is the largest bank in the United States, and the world's largest bank by market capitalization as of 2025.

300,000+

Employees

New York City

Headquarters

$500B

Valuation

Reviews

4.2

10 reviews

Work-life balance

4.2

Compensation

4.3

Culture

4.5

Career

4.4

Management

4.1

75%

Recommend to a friend

Pros

Good pay and benefits

Work-life balance

Career advancement opportunities

Cons

Heavy workload at times

Career advancement takes time

Pay could be better in some roles

Salary Ranges

55 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analyst

21 reports

$126,500

total per year

Base

$110,000

Stock

-

Bonus

-

$95,450

$155,250

Interview experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Interview process

1

Application Review

2

HireVue Video Interview

3

Technical/Behavioral Assessment

4

Final Interview Round

5

Offer Decision

Common questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Case Study