Join us to help drive all key operational activities across the Early Careers season, leading a high-impact team to deliver day-to-day excellence and key initiatives. You will define, build, and maintain controls, policies, and processes that ensure accuracy and a positive employee experience. This role operates at the center of a multifaceted agenda shaped by increasing volumes and regulatory requirements. You will provide hands-on leadership across escalations, issues, and metrics. You will report directly to the APAC Head of Talent Support and Onboarding.

As an Vice President, APAC Early Careers Operations Lead in Human Resources, you will lead, organize, and direct a team to deliver on day-to-day activities and key initiatives across recruiting operations and early career programs. You help define, build, and maintain operational controls, policies, and processes to ensure accuracy and a positive employee experience while managing escalations with urgency and transparency. You drive continuous improvement of processes, systems, and capabilities to meet evolving business and regulatory needs and provide people leadership while triaging issues and managing metrics.

Job responsibilities

• Lead team capacity planning, resource allocation, and skills development; establish clear operating cadences and drive cross-functional alignment.
• Manage stakeholder relationships across Early Careers recruiting, operations, onboarding, and partner teams; ensure coordinated delivery and clean handoffs.
• Translate evolving hiring needs into operational plans by participating in recruiting meetings, acting as the SME for coverage areas, and setting/aligning stakeholder expectations.
• Own end-to-end recruiting operations and post-offer/pre-hire processes; standardize milestones, controls, and service governance.
• Oversee internship program operations and conversion end to end, manage vendors and timelines to secure on-time outcomes and approvals.
• Run project management for interviews and hiring events: build plans, manage timelines and dependencies, allocate resources, and keep partners updated.
• Drive seasonal readiness and training: maintain current operating procedures and control checklists and conduct simulations to reduce early season defects.
• Lead testing and release management for recruiting products: define test strategies and cases, execute UAT, triage/close defects, and strengthen release gates.
• Champion continuous improvement, risk, and controls: monitor and escalate issues with urgency and transparency; propose automation/standardization opportunities; track KPIs and communicate progress through management updates.

Required qualifications, capabilities, and skills

• Bachelor's degree with a minimum of 7 years of experience in Talent Acquisition, HR Operations, or Human Resources.
• Experience working with HR control partners and internal audit.
• Excellent analytical skills with sound judgment to think through problems and recommend practical solutions.
• Quick learner with the ability to understand HR requirements, frameworks, standards, and practices.
• Experience building teams and developing now and future ready skills.
• Strong written and verbal communication skills; able to negotiate and influence at all levels of the organization.
• Ability to work under tight deadlines within a rapidly changing regulatory and business environment.
• High drive and ownership; willing to work hard to achieve objectives.
• Ability to lead a geographically dispersed team and work independently to rapidly synthesize qualitative and quantitative data, draw conclusions, identify deficiencies, and propose tactical and strategic solutions.

Preferred qualifications, capabilities, and skills

• Understanding of automation tools.
• Strong in all Microsoft Office suite products.
• Experienced with Talent Acquisition ATS platforms; Oracle Recruiting Cloud preferred

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.