refresh

트렌딩 기업

트렌딩 기업

채용

채용JPMorgan Chase

Process Improvement Associate II - Process Intelligence & Business Transformation

JPMorgan Chase

Process Improvement Associate II - Process Intelligence & Business Transformation

JPMorgan Chase

Columbus, OH, United States, US

·

On-site

·

Full-time

·

8mo ago

Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase’s commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do.

As a Process Improvement Associate II at JPMorgan Chase, you will play a crucial role in reshaping organizational strategy and operating models. Your expertise in business transformation, data analytics, and artificial intelligence tools will be instrumental in driving innovative solutions. You will collaborate with senior leaders to understand and optimize processes, enhancing operational efficiency. Your work will require initiative and judgment to resolve challenges and propose strategic improvements. You will analyze data, craft compelling narratives, and work with diverse teams to achieve common goals.

Job Responsibilities:

  • Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
  • Collaborate with senior leaders to analyze and optimize processes, enhancing operational efficiency.
  • Utilize data analytics and AI tools to drive innovative solutions and offer continuous insights for strategic improvements.
  • Assisting in analyzing process data to identify inefficiencies and opportunities for automation
  • Craft compelling narratives to effectively communicate complex ideas and influence change within the organization.
  • Lead one or more workstreams while demonstrating leadership through influence and enhancing team / organization culture.
  • Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools.
  • Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning.
  • Develop and implement solutions that align with organizational strategy and operating models.
  • Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges

Required Qualifications, Capabilities, and Skills:

  • Undergraduate degree in a related field such as Business, Engineering, or Data Science
  • 2+ years of professional experience in business transformation, data / process analytics, or artificial intelligence implementation.
  • Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills.
  • Advanced analytical, systems-thinking, and problem-solving skills, with strong communication abilities.
  • Proficiency in digital process, analytics, and AI tools.
  • Commitment to continuous learning, including the latest trends and technologies in process improvement and AI
  • Experienced in creating presentations, both written and verbal, tailored for senior audiences.

Preferred Qualifications, Capabilities, and Skills:

  • Advanced degree in a related field such as Business, Engineering, or Data Science
  • 1+ years management consulting experience
  • Technical skills related to data analytics tools (e.g., SQL, Python, R) and visualization tools (e.g., Tableau, Power BI)
  • Relevant certifications, such as Lean Six Sigma (GB, BB, MBB), CAP, Google Data Analytics Certificate, AI Engineer, ML Certification, CBPA, CBPP
  • Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
  • Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
  • Proven expertise or certification in Lean Six Sigma, Agile methodologies, Change Management, Organizational Design, or Strategic Consulting Engagements.

총 조회수

0

총 지원 클릭 수

0

모의 지원자 수

0

스크랩

0

JPMorgan Chase 소개

JPMorgan Chase

JPMorgan Chase & Co. is an American multinational banking institution headquartered in New York City and incorporated in Delaware. It is the largest bank in the United States, and the world's largest bank by market capitalization as of 2025.

300,000+

직원 수

New York City

본사 위치

$500B

기업 가치

리뷰

3.8

10개 리뷰

워라밸

3.2

보상

4.1

문화

3.8

커리어

3.0

경영진

2.5

65%

친구에게 추천

장점

Good benefits and compensation

Supportive and collaborative environment

Flexible work arrangements

단점

Long hours and heavy workload

Management issues and lack of direction

High stress during peak times

연봉 정보

41개 데이터

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analytics Solutions Associate

1개 리포트

$139,000

총 연봉

기본급

$107,000

주식

-

보너스

-

$139,000

$139,000

면접 경험

5개 면접

난이도

3.0

/ 5

소요 기간

14-28주

합격률

40%

경험

긍정 20%

보통 80%

부정 0%

면접 과정

1

Application Review

2

HireVue Video Interview

3

Recruiter Screen

4

Superday/Panel Interview

5

Final Interview

6

Offer

자주 나오는 질문

Behavioral/STAR

Technical Knowledge

Culture Fit

Past Experience

Case Study