Join a high-impact Control Management team within Global Banking’s Client and Deal Support, driving risk excellence and innovation across a resilient JPMorgan Chase.

As a Control Management Vice President within Client and Deal Support, you partner across Global Banking to strengthen our compliance and operational risk posture and enable responsible growth. You will lead key initiatives in Compliance Risk Assessment, control design and evaluation, and sustained remediation that improves efficiency and risk coverage. You will collaborate with stakeholders across Control Management, OLO, CCOR, Legal, Audit, and Technology to deliver solutions, insights, and tooling that elevate the control environment.

Job Responsibilities:

• Build deep knowledge of Client and Deal Support policies, processes, risks, controls, and issues while cultivating strong partnerships across stakeholder groups.
• Partner cross-functionally with Control Management, OLO, CCOR, Audit, Legal, and Technology to deliver creative, business-value solutions and measurable process improvements.
• Manage and execute end-to-end applicability review and tagging workflows, resolve hygiene exceptions through coordinated queries and escalation, recommend and confirm tagging decisions, and apply tagging in the system of record.
• Perform thematic analysis to diagnose challenges and actively contribute to process improvement initiatives and target operating model enhancements.
• Challenge status quo to identify process, control, and operating model improvements; draft requirements, analyze data, and design through implementation to drive sustainable efficiency gains.
• Support design, development, troubleshooting, and implementation of analytical tools and workflows using Alteryx, PEGA, and Tableau to improve transparency and execution.
• Document procedures, job aids, operating models, and dependencies; prepare program materials, capture minutes and actions, and track meaningful metrics to report on the health of the risk and control environment.
• Incorporate feedback from independent oversight, assess gaps across RM&C, and implement durable remediation to prevent recurrence of similar issues.

Required qualifications, skills and capabilities

• Extensive experience in Compliance and Operational Risk and Controls frameworks, including Control Management, regulatory and legal obligation mapping, and risk assessments.
• 7+ years in risk/control identification and assessment, internal control design/review, and program and stakeholder management; 5+ years of people leadership with demonstrated influence at senior levels.
• Exceptional communication and presentation skills; strong collaboration across Audit, Controls, and business groups; proven problem-solving with pragmatic, commercially sound execution in fast-paced environments.
• High proficiency in Microsoft Office (Excel, SharePoint, PowerPoint); strong attention to detail, self-starter mindset, urgency and resourcefulness, and ability to operate under pressure while maintaining quality.

Preferred qualifications, skills and capabilities:

• Understanding of the impact of laws, rules, and regulations across risk stripes such as Market Risk, Credit Risk, Liquidity Risk, and Compliance Conduct and Operational Risk.
• Advanced automation experience with Alteryx, PEGA, and Tableau to enable scalable control analytics and workflow execution.
• Experience with Confluence and workflow implementation using automated tools to strengthen documentation and governance.
• Background in Risk Management and Compliance processes supporting control design, testing, remediation, and continuous improvement.