As a Senior Product Delivery Associate within our product organization, you will partner with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.

Job Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Collaborates with the Product Manager to engage stakeholders and cross-functional partners to manage dependencies, boost timelines, execute on key delivery tasks and identify ways to boost efficiencies.
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyses, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the product requirements, epics, and user stories to support product development
• Supports end-to-end product delivery processes including intake, dependency management, release management including testing, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination

Required qualifications, skills, and capabilities:

• Experience or equivalent expertise in product management & delivery or a relevant domain including discovery, requirements definition, with operational and change readiness exposure.
• Experience in product deployment processes and release management in an agile environment with working knowledge of Jira/ Jira Algin and Microsoft tools ( PowerPoint, Word, and Excel)
• Developing data literacy with the ability to interpret dashboards, define measurable outcomes, track product KPI's across the lifecycle.
• Hands on experience using AI tools to draft/ refine requirements, summarize research and propose test scenarios, validate outputs in line with firm's polices.
• Strong communication and stakeholder management skills, comfortable engagement senior executives.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.