At JPMorgan, we believe every team member should feel a sense of belonging and purpose from their very first interaction. As an Associate in our Dallas office, you will play a pivotal role in driving operational excellence, leveraging analytical skills, and leading with ownership. If you thrive in dynamic environments and are passionate about making smart risk decisions, this opportunity is for you.

This role offers a day-in-the-life view of impactful work, where you will conduct research, analyze data, and support operational transparency. You will be responsible for maintaining strong controls, communicating complex topics clearly, and contributing to process improvements. Your work will directly influence the accuracy and defensibility of outcomes, supporting the broader goals of the organization.

Job responsibilities

• Conduct in-depth research of historical and aged records to drive accurate, defensible outcomes.
• Demonstrate independent problem solving skills in ambiguous situations.
• Analyze data and prepare reports to support decision-making and operational transparency.
• Maintain a strong controls environment by adhering to established procedures and supporting risk management initiatives.
• Communicate effectively with colleagues and stakeholders, distilling complex topics into clear, concise information.
• Demonstrate ownership and accountability for assigned tasks from intake, documentation, status updates, through resolution.
• Contribute to process improvements by identifying opportunities to enhance efficiency within the operating platform.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent work experience in operations roles. Financial operations background is a plus.
• Strong attention to detail, problem-solving skills, and ability to synthesize data to draw appropriate conclusions.
• Proven ability to work collaboratively within a highly matrixed organization and coordinate with cross-functional teams.
• Risk and control mindset, demonstrating sound judgment in balancing innovation and growth with regulatory, legal, and operational risk management.
• Effective communication skills, able to present information clearly to stakeholders and clients.
• Commitment to continuous improvement and high standards of quality.
• Strong ability to adapt to the nuances of aged research findings.

ABOUT US

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.