Wealth Management - Private Bank - PLP Borrower Specialist

JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking.

J.P. Morgan Asset & Wealth Management, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

J.P. Morgan Private Bank advises the world’s wealthiest families and helps them achieve their desired goals. Our teams of Advisors deliver advice, solutions and services across investments, wealth planning, credit and banking to help clients build, preserve and manage their wealth over time.

As apart of the Professional Loan Program (PLP) team, we offer tailored loan programs to employees of our private equity clients, to enable them to personally co-invest in the funds being managed by their firms. We also use the PLP to offer loans or lines of credit to new partners at professional service firms to finance their partnership equity purchases.

Job Responsibilities:

• As the new client’s main point on contact, you will be responsible for introducing the Professional Loan Program by sending a customized Program Welcome Letter, sending application, collecting and reviewing information for underwriting, and collaborating with internal teams to complete onboarding, including Know Your Client (“KYC”) due diligence.

• Partner directly with clients, internal Middle Office teams and required third parties (Family office representatives, notaries, couriers, and borrowers counsel) to manage deal progression and closing ensuring an overall excellent client experience.

Act as primary owner of the existing loan portfolio while performing various aspects of sales and credit management:

• Proactively manage upcoming covenant and annual review deadlines to collect information from clients in a timely manner to prevent past dues.

• Work closely with our counterparts on capital calls & distributions and serve as a primary point of contact for client’s program related questions and potential modification requests (e.g., loan increases).

• Own escalations and collaborate directly with the Client Service Groups to resolve credit related service inquiries.

• Maintain client interaction reports across the Professional Loan Program (PLP) portfolio.

• Assist Private Bankers and other Integrated Team Members with the relationship management and relationship deepening efforts for Professional Loan Program clients.

• Collaborate with the Lending Advisor on various research inquiries and reporting tasks.

• Business Development - review and identify potential business opportunities for clients to engage in additional products and services.

Required Qualifications, Skills, and Capabilities:

• 2 years of experience in Wealth Management or Banking

• A Bachelor’s Degree

• Demonstrated ability for sales and client relationship management

• Strong communication, decision-making and interpersonal skills

• Excellent organizational and time-management skills and attention to detail

• Aptitude to take initiative and be proactive to help provide leverage for the team; confidence executing projects with limited supervision

• Experience using Microsoft Office programs including Excel, Power

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