Are you ready to transform how payments disbursements, operations, and controls are developed and delivered in the public sector? As a Product Delivery Lead in our Commercial & Investment Bank Payments Team, you will leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in delivery, you will collaborate closely with Technology, Operations, Legal & Contracts, and Risk & Control teams to deliver tailor-made product solutions that meet clients’ needs.

As a Product Manager in the North America Public Sector Product Team, you are an integral part of a team that defines and configures complex solutions for key client relationships. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to cross-functional teams leveraging your knowledge of treasury, payments and Public Sector products and solutions.

Job Responsibilities

• Develops a product strategy and product vision that delivers value to Federal Government customers.

• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.

• Owns, maintains, and develops an agile product backlog that enables development to support the overall strategic roadmap and value proposition.

• Partner with 3rd party vendors / partners to enhance product offering.

• Work with both North America and Global Public Sector teams to replicate best practices and across several client scenarios and solutions to drive stickiness.

• Collaborate with cross-functional teams including Technology, Design, Operations, Legal & Contracts, Risk & Controls to integrate high-value experiences into product development processes, ensuring seamless and customer-centric solutions.

• Articulate and present product strategies and decisions to leadership, clearly communicating the value and impact of our solutions.

Required Qualifications, Capabilities, and Skills

• 5+ years of relevant work experience, with a focus on complex business processes in banking or similar industries, including experience in public sector challenges.

• This role supports US Federal government contracts that require, U.S. citizenship or lawful permanent status

• Proven ability to lead and structure agile delivery, ensuring high-quality execution.

• Experience in assessing the impact of business value and product strategy to drive successful organizational outcomes.

• Demonstrated ability to understand and work effectively with engineering teams particularly within public sector and regulated environments.

• Bachelor’s Degree or deep relevant work experience.

Preferred Qualifications, Capabilities, and Skills

• Experience in designing for financial services, insurance, payments, and government solutions, with a focus on public sector challenges, is a plus.

A Government Security Clearance may be required for this position. This includes, but is not limited to:

• Fingerprints

• Credit Check

• Employment History

• Tax Filing History (possibly)

• References (possibly)

• Proof of U.S.

Legal Permanent Residence: