Our Global Technology (GT) group is a world-class technology team employing an innovative, disciplined and business focused approach to develop a wide variety of high-quality products and solutions.  Across 20+ technology centers worldwide, our team of technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in payments, cybersecurity, machine learning, engineering and cloud. Our $19B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

The Global Technology Strategy, Innovation and Partnerships team drives technology strategy and enables innovation across the firm while ensuring that technology and business teams are meaningfully connected to the broader technology ecosystem, including strategic technology vendors, emerging technology companies (startups) and venture capital firms, with the goal of fostering best-in-class partnerships and the adoption of emerging technology.

As an Executive Director, Strategy Manager in the Global Technology Strategy, Innovation and Partnerships organization, you will work closely with leadership to drive key priorities and ensure seamless operations. You will orchestrate executive routines, manage communications, and support resource and financial planning. Together, we foster a collaborative and inclusive culture where your insights and leadership will help us achieve our goals. You will play a vital role in enabling our teams to deliver impactful solutions for the firm and our clients.

Job responsibilities

• Serve as a Chief of Staff and trusted advisor to the GT Strategy, Innovation and Partnership (GTSIP) leader and leadership team, providing strategic insights and recommendations to support decision-making.

• Manage the preparation and delivery of executive technology strategy materials, including presentations, talking points, and briefing documents for senior forums, conferences, and leadership meetings.

• Coordinate leadership routines, including agenda setting, meeting orchestration, and follow-up on action items to ensure accountability and progress.

• Facilitate effective communication and collaboration across coverage areas within GT SIP

• Act as a central point of contact for internal stakeholders, ensuring alignment on priorities, initiatives, and key deliverables.

• Support the organization and execution of internal events, such as leadership offsites, roadshows, and town halls.

• Oversee internal governance routines, including status reporting, OKR tracking, and preparation for leadership and regulatory reviews.

• Support resource planning, headcount management, and financial oversight to ensure optimal allocation of organizational resources.

• Identify and escalate risks, issues, or bottlenecks, and drive resolution in partnership with relevant teams.

• Lead initiatives to streamline internal processes, enhance productivity, and improve the overall effectiveness of the GT SIP.

• Monitor and report on key performance indicators, providing insights and recommendations for continuous improvement and foster a culture of continuous excellence, accountability, and transparency within the organization

• Support teamwide client facing business development activities ensuring transparency and governance

Required qualifications, capabilities and skills

• 10+ years of experience in Strategy, COO, Chief of Staff, or similar leadership roles, ideally within technology, fintech, financial services or data/analytics environments.

• Bachelor’s degree or advanced degree (e.g., MBA).

• Demonstrated experience supporting senior executives and managing complex, cross-functional initiatives.

• Exceptional organizational, analytical, and problem-solving skills.

• Outstanding written and verbal communication skills, with a proven ability to develop executive-level materials and influence senior stakeholders.

• Strong relationship-building and stakeholder management skills, with experience working in matrixed organizations.

• High degree of integrity, self-motivation, and adaptability in fast-paced, high-impact settings.

• Strong passion for technology and staying abreast of industry trends

• In addition, we are looking for the following qualifications:

• Customer Obsession:

Committed to have a customer first approach. We expect our leader to have a demonstratable history of making a difference for customers and showing a customer first approach.

• Growth Mindset:

Experience and passion for learning (technical and soft skills); implementing practices from others; trying, failing and learning from that; sharing practices and knowledge for others’ benefit

• Problem Solver:

 Ability to solve complex challenges for customers and have a high ability to solve internal and external barriers understanding internal and external organizational structures, dynamics and tradeoffs.

• Executive Presence:

 Experience and expertise facing off to senior executives by aligning & reinforcing the value of the solution to the customer’s overall business pain and/or strategic opportunities and decision criteria.

• Excellent Communicator:

 Able to distill widely variant feedback into root cause issues and provide actionable feedback to other stakeholders, presenting, writing, and verbal communication skills

• Technical Breadth:

 Enterprise customer level experience with Cloud, Artificial Intelligence, Data Platforms & Engineering, Employee and Customer Experience and Cyber