This role offers a thrilling opportunity to collaborate closely with the senior leadership team across Consumer and Community Banking Controls on strategic initiatives and functional objectives.

As the Control Manager – Business Management Vice President within the Consumer and Community Banking Control Management team, you will lead and support the execution of strategic priorities and the functional Controls agenda. In this role, you will coordinate and manage key executive projects and reporting for the Consumer and Community Banking Chief Control Officer, their leadership team, and the Consumer and Community Banking CEO, ensuring alignment and effective delivery of critical initiatives.

Job Responsibilities:

• Manage high-priority initiatives/projects to resolve diverse problems
• Gather, synthesize, analyze and present project data and findings that influences action and gives insights into the department (e.g., CEO Functional Business Review)
• Develop impactful presentations for internal and external audiences
• Execute creative analyses and provide insight to identify issues and arrive at recommendations
• Collaborate with a centralized Shared Services team of business support that covers key Control Management reporting and programs
• Partner closely with the Communications team to coordinate integrating the latest tools and advancements in internal communications strategy and execution for the department
• Apply structured problem-solving and design thinking to address top strategic priorities
• Develop a detailed understanding of current-state Control Management processes and procedures, identify weaknesses, gaps, opportunities for improvement and propose innovative business solutions required to increase efficiency
• Build and foster strong partnerships with cross functional teams (i.e. HR, other LOB / Firmwide Control Management, Risk, Compliance, and Internal Audit) to support key facets of the CCB control environment and objectives

Required qualifications, capabilities, and skills

• 7+ years of financial service experience in Communications, Strategy, Controls, Audit, Risk management, or Compliance
• Broad base of professional and operational knowledge of CCB businesses, operations, policy and procedures, risk and controls, etc.
• Exceptional communication (oral and written) skills with the ability to collaborate and influence stakeholders at all levels
• Demonstrated ability to deliver impactful presentations, and engage effectively in one-on-one interactions—all with meticulous attention to detail and outstanding follow-through
• Demonstrated ability to operate with a strong sense of urgency and organization while providing high-level support to senior leadership
• Strong proficiency with PowerPoint slide creation, LLM, Excel and Word with the ability to develop compelling and meaningful executive presentations that will drive direction and forward-looking initiatives
• Demonstrated ability to craft compelling narratives that clearly communicate priorities, initiatives, and updates to senior leadership
• Excellent strategic vision; understands the direction of the business and industry; can articulate vision to motivate and influence others at all levels
• Creative and forward-thinking, with the ability to drive and influence future engagement initiatives
• Proven track record of delivering executive level projects and complex business initiatives
• Proven experience leveraging data and analytics and AI tools to develop insightful reports and compelling narratives using advanced reporting tools.
• Bachelor’s degree or equivalent experience required
• The ability to be a dynamic leader in the team