Product Reporting & Enablement Senior Associate at JPMorgan Chase

Join us to drive data-driven decision-making and enable product excellence. Make an impact by improving reporting, tooling, and collaboration.

Job Summary:

As a Product Reporting & Enablement Senior Associate in the Co-Brand Card Tooling, Reporting, and Change Management team, you provide fast, effective support for tooling and data issues, helping teams deliver high-quality products. You partner with stakeholders across business and technology to develop dashboards, maintain data sets, and drive adoption of best practices. You play a key role in enabling reliable reporting, automating workflows, and fostering a collaborative environment that supports organizational goals.

Job responsibilities:

• Provide fast, effective support for tooling and data problems, contributing to product and team-level improvements
• Identify and resolve Jira and Align data issues to ensure product information remains accurate and trusted
• Create and maintain guides, job aids, and instructions for tool usage and best practices
• Support onboarding and training for new tool users and help drive adoption across teams
• Collaborate with team members and partners to ensure compliance and alignment with business needs
• Partner with stakeholders to understand reporting needs, share insights, and align goals, deliverables, and timelines
• Develop and deliver data-driven solutions, including dashboard creation, data set development, and analysis
• Assemble, validate, and maintain data sets used in dashboards and reporting to ensure data quality and integrity
• Build and maintain Tableau dashboards that are accurate, user-friendly, and aligned to business requirements
• Identify reporting and visualization opportunities to enhance business intelligence and decision-making
• Communicate findings, recommendations, and process improvements clearly with peers and managers
• Help automate workflows and reduce manual effort using Alteryx, SQL, and related tools
• Contribute to a collaborative team environment through knowledge sharing and support of team initiatives

Required qualifications, capabilities, and skills:

• Bachelor’s degree required
• 3+ years of experience in an enterprise product, data, or technology environment
• Proficiency with product development and delivery tools (e.g., Jira/Align)
• Hands-on experience with Tableau or comparable visualization tools
• Hands-on experience with Alteryx for workflow design, data preparation, and automation
• Working knowledge of SQL and relational databases
• Strong attention to detail and commitment to producing accurate, high-quality work
• Strong communication and collaboration skills
• Ability to tailor content to different audiences and business needs
• Demonstrated initiative, willingness to learn, and adaptability
• Commitment to diversity, equity, and inclusion

Preferred qualifications, capabilities, and skills:

• Agile and/or Project Management certification
• Experience in financial services or related industry
• Demonstrated ability to contribute to a diverse and inclusive team environment

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).