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Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Senior Associate within Consumer and Community Banking Risk Cards Strategic Analytics, you will build, modify, and maintain data quality and strategy execution controls to ensure production results adhere to regulatory requirements and meet expectations. You will generate analytics and recommendations for strategy development, implementation, and ongoing controls. You will have opportunities to report findings, provide status updates to management, and coordinate information for audits and internal reviews. Your work will help strengthen controls, improve operational efficiencies, and enhance the customer experience.

Job Responsibilities

• Manage business risks and develop recommendations to strengthen internal controls and improve operational efficiencies
• Manage critical issues with escalation protocols to resolve production issues
• Build data quality reports to ensure the data used in Card Risk Strategies is as expected
• Build and enhance control reports to ensure Card Risk Strategies are executing as expected
• Monitor Card Risk Strategy execution to ensure adherence to regulatory requirements
• Collaborate with key stakeholders to research exceptions
• Partner with strategy leads in drafting data requirements for new initiatives
• Summarize findings and package to present to management
• Provide testing support from a data and analytical perspective to remediate customer-facing issues
• Acquire deep understanding of operational processes, key performance metrics, and profitability drivers to deliver insights across the account lifecycle (underwriting, portfolio management, collections)
• Identify, evaluate, interpret, and leverage complex internal and external data to develop analytical solutions that enhance risk strategies

Required qualifications, capabilities, and skills

• Bachelor's or Master's in Engineering, Statistics, Econometrics, Operations Research, Mathematics, or equivalent quantitative field
• Strong SAS, R, Python, and SQL programming skills; advanced Word, PowerPoint, and Excel skills
• 3+ years of experience in Business Analysis, Consulting, Data Analytics, Risk Strategy, or related Financial Analysis
• Excellent written and oral communication skills to clearly present analytical findings, make business recommendations, and prepare executive-level communications
• High degree of initiative, self-direction, and project management skills to manage competing priorities under tight deadlines
• Proven ability to collaborate and build strong partnerships
• Intellectual curiosity and attention to detail with a proven ability to learn quickly

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans:

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.