Fraud & Trust Domain – Senior Product Associate

The Fraud & Trust team is responsible for all platform change across ICB in the Fraud & Trust domain, spanning Identity Verification (IDV), Fraud, and Authentication. As a Senior Product Associate in this function, you will play a key role in supporting the strategy and owning the delivery of product initiatives to protect our customers and the firm, while enabling seamless and secure digital experiences.

Key Responsibilities:

• Support the overall strategy for Fraud, IDV, and Authentication across all ICB platforms, and own the delivery of product initiatives that enhance customer trust and mitigate risk.

• Collaborate closely with Product, Engineering, Analytics, and Operations teams to optimize fraud and authentication capabilities through agile transformation and platform enhancements.

• Contribute to the design, implementation, and continuous improvement of fraud detection, identity verification, and authentication capabilities, leveraging advanced analytics, vendor solutions, and emerging technologies.

• Act as a subject matter resource for Fraud, IDV, and Authentication from a product perspective, supporting the sharing of best practices across the firm.

• Build strong relationships with key stakeholders across business, operations, legal, compliance, risk, and audit to drive engagement and alignment on the Fraud & Trust agenda.

• Support vendor management for fraud, IDV, and authentication solutions, ensuring seamless integration and optimal performance within the technology stack.

• Champion a culture of innovation, operational excellence, and continuous improvement within the Fraud & Trust domain.

Qualifications and Experience:

• Bachelor’s degree or equivalent experience required, ideally in a science, computing, engineering, or mathematics-based subject.

• Experience in a first or second line fraud, IDV, or authentication role, with exposure to policy, strategy, or analytics.

• Experience in driving platform change and transformation in a Product led environment.

• Understanding of authentication strategies and tools (e.g., behavioural biometrics, device intelligence, multi-factor authentication).

• Experience with fraud and authentication prevention tools (e.g., Sira, Hunter, Threat Metrix, Falcon, Arcot, RSA, Feature Space) is a plus.

• Strong analytical and problem-solving skills, with the ability to synthesize complex data and contribute to innovative solutions.

• Excellent communication and presentation skills, with the ability to engage business leaders and stakeholders.

• Strong interpersonal and networking skills; collaborative, open, and skilled at building relationships across functions.

• Ability to work autonomously, manage competing priorities, and deliver results in a fast-paced, dynamic environment.

• Experience with vendor management and technology integration is a plus.

• Background in banking or consumer products, with a clear interest in innovation and technology.