Are you excited to provide best in class client experience to our customer base, do you drive execution effectively and you enjoy taking on ownership of clients and the delivery of our product suite to them? You have found the right team!

As a Letter of Credit Product Advisory Associate in the Commercial Bank, you will be supporting the team’s Vice Presidents in managing Letter of Credit transactions. You will be interacting directly with clients in partnership with our Commercial bankers on relationship management and product delivery activities for our Standby Letter of Credit (SBLC) offering. You will provide consistent, high quality service to ensure excellent client experience. You will take on ownership of a complex product and are responsible for the end-to-end process.

You will directly interact with our customers, and gain in-depth insight into the workings of our internal teams, e.g., deal team leads, credit, legal, compliance and business management, relating to credit decisioning, product set up and product execution.

Job Responsibilities

• Support Vice Presidents in managing a portfolio of clients whilst building strong relationships with our customers and internal banking teams dedicated to your portfolio.
• Advise our Commercial Bank US customers and bankers around best practices on Letter of Credit structuring and set up.
• Set expectations around product delivery and help our customers with the Letter of Credit execution by providing them with a smooth end to end product delivery.
• Facilitate the Letter of Credit process and provide the clients with clear guidance and transparency on the process
• Prepare marketing materials detailing our Letter of Credit offering to be distributed to clients
• Conduct reporting of new opportunities and key deal metrics to ensure pertinent data is being accurately captured
• Coordinate with various internal, cross regional teams such as Banking, Trade Finance, Credit, Legal and other functions to ensure efficient Letter of Credit execution.
• Consult with clients on new facilities, amendments to or cancellations of Letters of Credit.
• Manage, oversee, and escalate for a broad range of topics, such as structuring, collateral, documentation and the complex implementations.
• Know credit appetite and coordinate discussions when a new credit need arises including partnering with the Underwriter and Credit Teams to facilitate set up of Letters of Credit facilities, and Cash Collateral, if needed.

Required Qualifications, Capabilities and Skills

• 3+ years’ experience in Commercial banking, sales, operations, with Trade Finance / Letter of Credit experience
• Proven ability to build and develop relationships. Willingness to build a strong internal network will be critical to success
• Must possess strong verbal and written communications skills with the ability to adjust messaging for different audiences including our clients C-suite and their operations teams
• Must be well-organized and structured with the ability to achieve tight timelines on complex deliverables
• Experience in reviewing, understanding, and/or working with credit partners
• Knowledge of Foreign Bank Guarantees
• Experience working in or closely with front office Commercial Banking

Preferred Qualifications, Capabilities and Skills

• Advanced skills with Microsoft Excel and PowerPoint
• Creative thinker, driven to deliver best-in-class deal execution to our customers
• Self-starter, creative and driven, to provide consistent, high-quality support to ensure excellent client experience
• Experience working with Sales Force and workflow tools
• Trade Finance or Letter of Credit sales experience