DESCRIPTION:

Duties: Gather clear requirements and write user stories and acceptance criteria. Collaborate with subject matter experts and stakeholders to understand use cases, pain points, and trends in the marketplace. Integrate usability studies, research, and market analysis into product requirements and develop user journeys and other artifacts. Identify critical issues and present recommendations for resolution. Provide product demos, conduct product review and feedback sessions, and ensure feedback is incorporated into roadmaps. Ensure new features are implemented according to specifications, released on schedule, and issues are remediated in a timely manner. Own end-to-end delivery including writing the requirements, defining the feature scope, testing and delivery. Participate in the design, architecture, and implementation of the firm's next generation risk analytics. Work with technology and the business on the development of its strategic platform as well as support the implementation and integration of models into the firm's delivery platforms.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Industrial Management, Computer Science, Information Technology, Project Management, Computer Information Systems, or related field of study plus three (3) years of experience in the job offered or as Risk Associate, Product Owner, Software Engineer, Quality Assurance Engineer, System Analyst, or related occupation. The employer will alternatively accept a Bachelor's degree in Industrial Management, Computer Science, Information Technology, Project Management, Computer Information Systems, or related field of study plus five (5) years of experience in the job offered or as Risk Associate, Product Owner, Software Engineer, Quality Assurance Engineer, System Analyst, or related occupation.

Skills Required: This position requires three (3) years of experience with the following: designing and implementing technology solutions for the financial services or fintech industry, including regulatory compliance and risk management; leading product management or development initiatives, including strategic planning, cross-functional collaboration, and market analysis; managing stakeholder priorities and negotiating conflicting priorities to ensure alignment with organizational goals; driving product delivery with cross-functional teams and ensuring product goals and KPIs are met. This position requires any amount of experience with the following: leading technology product lifecycle activities including discovery, ideation, strategic development, requirements definition, and release activities; creating and maintaining product roadmaps that align with business objectives and customer needs; developing customer journey maps to visualize and enhance user experiences across various process touchpoints; utilizing story mapping techniques in Jira to prioritize features and ensure alignment with product goals; designing business process flow diagrams to streamline operations and improve efficiency; creating sample product prototypes to test and validate concepts before full-scale development; using Agile methodologies for leading iterative product development and using tools such as Jira to manage backlogs and track progress; using a data- driven decision-making approach, including leveraging large language model and machine learning analytics to inform product decisions and optimize performance.

Job Location: 8181 Communications Pkwy, Plano, TX 75024.

Full-Time.

ABOUT US

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.