Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in User Acceptance Testing, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you’ll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.

Job responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies

• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements

• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

• Design, build, and enhance reporting solutions aligned to business requirements

• Deliver reporting to support real-time, daily, sprint-based, and monthly performance visibility

• Maintain a comprehensive library of published reporting assets, including documentation and versioning

• Establish and uphold standards for documentation, refresh cadence, and change management

• Identify and implement sustained automation opportunities to streamline reporting workflows and improve quality

• Partner with stakeholders to clarify requirements, manage priorities, and deliver high-quality reporting

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes
• 1+ years of hands-on experience with Python and Tableau in a reporting/BI/analytics context
• Proficiency with SQL to extract, transform, validate, and reconcile data used in reporting
• Experience delivering solutions using Tableau Server/Cloud
• Working knowledge of Git and CI/CD practices for Python-based development (e.g., version control and automation of build/test)
• Strong ability to translate defined business requirements into clear metric definitions, scalable reporting logic, and intuitive dashboards
• Strong documentation, organization, and attention to detail (definitions, lineage, refresh logic, and reporting inventory)

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle
• Proficiency with Alteryx
• Experience with Jira, q Test, or similar agile/test management tools
• Experience driving measurable efficiency improvements in reporting through automation