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Healthcare Payments Client Manager - Executive Director

JPMorgan Chase

Healthcare Payments Client Manager - Executive Director

JPMorgan Chase

New York, NY, United States, US

·

On-site

·

Full-time

·

2mo ago

Join our Global Payments Corporate Sales Team to shape the future of Payments

As a Payments Client Manager within our Global Payments Corporate Sales team, you will have the opportunity to make a meaningful impact in a dynamic, global environment. You will build and nurture strategic client partnerships, helping us retain business and drive growth across a variety of industries and regions. In this role, you will manage a portfolio of complex clients, becoming a trusted advisor as you guide them through the evolving payments landscape.

You will work closely with colleagues in sales, product, client service, implementation, onboarding, and corporate banking, collaborating to deliver innovative solutions that meet our clients’ unique needs. This is a chance to expand your expertise in payments, deepen your industry knowledge, and benefit from ongoing training and development to support your career growth.

Together, we shape client strategies, optimize business outcomes, and contribute to long-term success for our clients and our organization. You will be part of a team that values collaboration, professional growth, and making a positive difference in the wider community.

Job responsibilities:

  • Build and nurture strong client relationships, providing strategic insights and serving as the primary point of contact.

  • Collaborate with cross-functional teams to deliver seamless client experiences and customized solutions.

  • Lead periodic business reviews, analyze client health indicators, and proactively address challenges.

  • Activate products and solutions to maximize client value and satisfaction.

  • Streamline deal execution, documentation, and approvals for efficient business outcomes.

  • Optimize pricing strategies and oversee credit facilities to drive revenue growth.

  • Ensure compliance with KYC requirements and keep clients informed of regulatory updates.

  • Maintain high standards in pipeline and account planning, ensuring accurate client coverage.

  • Govern deals and lead the effective implementation of client requests.

Required qualifications, skills and capabilities:

  • 7+ years of experience in client management, sales, or a related field.

  • Proven success working with large, multi-dimensional clients across products and regions.

  • Deep understanding of payments products and industry trends.

  • Exceptional communication and interpersonal skills.

  • Strong relationship-building abilities and a client-first mindset.

Preferred qualifications, skills and capabilities:

  • Knowledge of the Healthcare Industry is a plus.

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase & Co. is an American multinational banking institution headquartered in New York City and incorporated in Delaware. It is the largest bank in the United States, and the world's largest bank by market capitalization as of 2025.

300,000+

Employees

New York City

Headquarters

$500B

Valuation

Reviews

3.8

10 reviews

Work-life balance

3.2

Compensation

4.1

Culture

3.8

Career

3.0

Management

2.5

65%

Recommend to a friend

Pros

Good benefits and compensation

Supportive and collaborative environment

Flexible work arrangements

Cons

Long hours and heavy workload

Management issues and lack of direction

High stress during peak times

Salary Ranges

41 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analytics Solutions Associate

1 reports

$139,000

total per year

Base

$107,000

Stock

-

Bonus

-

$139,000

$139,000

Interview experience

5 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer rate

40%

Experience

Positive 20%

Neutral 80%

Negative 0%

Interview process

1

Application Review

2

HireVue Video Interview

3

Recruiter Screen

4

Superday/Panel Interview

5

Final Interview

6

Offer

Common questions

Behavioral/STAR

Technical Knowledge

Culture Fit

Past Experience

Case Study