Redefine what’s possible in Card Services at JPMorgan Chase . We see your ambition—and share it. Imagine your talent with JPMorgan Chase behind you. Delivering payment solutions that millions of customers rely on as part of a team that values fresh thinking, encourages your growth and offers the scale that multiplies your impact. Shape the future of finance where ambition meets possibility.

As a Product Manager in Co-Brand Card Acquisitions, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develop a product strategy and product vision that delivers value to customers.
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
• Form relationships critical to supporting the product vision, strategy, objectives, discovery, and delivery.
• Perform in-depth analysis for fact finding on existing behavior of the system, including business logic and end-to-end data flow, and educate stakeholders to help ensure the build of comprehensive, robust requirements.
• Collect, refine, and maintain a healthy backlog of user stories which are easily understood by the consuming team(s).
• Facilitate discussions with technical, design, and analytics partners to refine stories to a level of detail that will enable code to be written and tested without defects or requirements gaps; write acceptance criteria and generate test scripts.
• Ensuring adherence to the JIRA processing and maintaining Confluence documentation, including maintaining a living evergreen repository so we always have an understanding of our current state.
• Participate in testing and data conditioning.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Ability to leverage analytic insights and a deep understanding of data to continually improve the experience and reach or exceed OKRs
• Effective execution in a demanding technology space, managing multiple co-suppliers, complex dependencies, and modernization efforts
• Excellent written communication skills
• Ability to manage tight delivery timelines and maintain calmness under pressure
• Strong collaboration and relationship-building skills across the firm and with external partners; flexibility with changing priorities
• Experience with agile product development and the software delivery lifecycle
• Experience with API-based designs, Kafka-driven architecture, and the JavaScript stack
• Familiarity with the business services and offerings associated with Chase Account Opening

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience with marketing or acquisitions systems
• Self-motivated with a high degree of independence, has a bias towards action, and willing to roll up their sleeves to ensure projects are tracking towards success
• Experience with Event-based designs, microservices, web services
• BA or BS in applicable field of study