Are you ready to join a team that drives transformation and change across Commercial & Investment Banking (CIB)? The Large Scale Strategic Program (LSSP) team is at the forefront of innovation, leading CIB-wide initiatives to deliver better solutions and enhance our operations. Our mission is simple yet powerful: build things better and build better things. We focus on delivering high-quality, sustainable solutions at pace, uniting the organization to define and implement broad-reaching improvements.

As a Business and Data Analyst Senior Associate within the LSSP team, you will play a pivotal role in supporting data and migration efforts within the Payment Operations organization. You’ll contribute to transformation and change programs, ensuring our solutions are innovative, well-designed, and aligned with our mission. Join us in shaping the future of banking and making a meaningful impact!

The Readiness, Enablement, and Migration (REM) program team oversees all aspects of program delivery, ensuring clients are safely migrated to our new payments platform, Graphite. In this role, you will be central to REM’s collaboration with impacted teams and stakeholder engagement, helping to drive successful outcomes across the organization.

Job Responsibilities:

• Focus on three key areas: stakeholder management and communication, migration readiness, and data analysis.
• Lead and facilitate meetings, workshops, and presentations with internal stakeholders to ensure alignment and clarity on project objectives and progress.
• Support and guide project teams globally, ensuring consistent use of planning tools, techniques, and best practices for effective collaboration.
• Proactively identify and resolve issues, using strong interpersonal skills to drive consensus and maintain momentum.
• Ensure deployment of all REM support in each market to drive business readiness for client migration, collaborating with business analysts, technical teams, and local stakeholders.
• Use data analysis techniques to create client demographics and migration strategies.
• Oversee planning, tracking, and reporting of progress in readiness and client migration delivery, ensuring transparency and accountability.
• Manage time effectively across multiple projects and priorities, ensuring deadlines are met and deliverables are of high quality.
• Coordinate and conduct Production Verification Testing (PVT) of functionality, production flows, and target processes in support of client migrations.
• Understand the scope of PVT regionally, including accounts, system access, and stakeholder engagement requirements.
• Provide a strong platform for your career within a strategic programme, whether in Operations, Projects, Product, or other partner roles

Required qualifications, capabilities, and skills:

• Exceptional stakeholder management and relationship-building skills, with the ability to influence and engage at all levels.
• Strong communication and presentation skills, with experience tailoring messages for diverse audiences.
• Proven project management experience, including planning, tracking, and delivering complex initiatives.
• Ability to analyse data to inform requirements and client migration strategies.
• Strong understanding of the ‘big picture’ and alignment with clients’ goals.
• Effective conflict management and problem-solving abilities, with a proactive and solutions-oriented approach.
• Commitment to delivering high-quality work and continuously improving practices.
• Excellent time management and organizational skills, able to prioritize and deliver under pressure.
• Intermediate Proficiency in Microsoft PowerPoint, Excel, and Word.
• Effective collaboration with team members and cross-functional working groups.

Preferred qualifications, capabilities, and skills:

• Experience in client and operational readiness, with a focus on senior stakeholder engagement.
• Strong facilitation skills, with the ability to lead meetings, workshops, and presentations.
• Experience in project delivery methodologies (Agile etc.), requirements gathering and programme delivery.
• Data investigation skills to inform requirements and client migration strategies, with experience in tools such as Alteryx, Tableau, and Python.
• Advanced Proficiency in Microsoft Office applications, including PowerPoint, Excel, and Word. Alteryx training available to support data analysis.
• Technical skills development in global payment products is an advantage.