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Transactions Specialist I - Insertion Warehouse Team

JPMorgan Chase

Transactions Specialist I - Insertion Warehouse Team

JPMorgan Chase

Westerville, OH, United States, US

·

On-site

·

Full-time

·

1mo ago

Join the Transactions team that is instrumental in assisting our business by supporting the routine work required to run an operation. At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Transactions Specialist I work is creative, exciting, and different every day.

As a Transactions Specialist I on the Insertion Team at JPMorgan Chase, you operate mail-production machinery, validate materials, and perform basic reconciliations daily. You work within Global Document Services, the firm’s primary print production and distribution unit, which prints, inserts, and mails over 1.1 billion pieces annually for lines of business including Retail, Card Services, Retirement Plan Services, Private Bank, and Treasury Services. GDS produces postcards, letters, statements, checks, invoices, and marketing materials from internally composed documents and Output Systems. The team also coordinates, reviews, and extracts data files from various business lines to enable accurate, large-scale mail distribution.

Job Responsibilities

  • Operate Pitney Bowes and Bell and Howell high-speed insertion equipment daily to process statements and letters.

  • Validate material quality and output quality on an ongoing basis.

  • Reconcile input versus output using basic math.

Required qualifications, capabilities, and skills

  • Lift 40–70 lbs and deliver 200 lb supplies using industrial pull/push carts.

  • Work overtime as needed, including holidays and weekends.

  • Stand and walk for 8 to 10-hour shifts.

  • Meet and maintain quality and productivity standards.

  • Adapt to changes in the work environment, including daily directives from leadership, changes to standard operating procedures, and new technology.

  • Collaborate as a team member with strong interpersonal skills; maintain positive internal and external interactions and build team-driven success.

  • Prioritize assigned work daily based on client service level agreements; participate in and maintain departmental work area maintenance.

Preferred qualifications, capabilities, and skills

  • Bring experience in mail distribution or transaction processing.

  • Leverage familiarity with industrial equipment and technology integration.

  • Thrive in fast-paced, client-focused environments.

  • Demonstrate ability to support multiple lines of business.

Work Schedule:

Monday - Friday; 11: 00PM - 7:30AM

Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.

This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase is a multinational investment bank and financial services company that provides banking, investment, and asset management services globally. It is one of the largest banks in the United States by assets and market capitalization.

300,000+

Employees

New York City

Headquarters

Reviews

4.2

10 reviews

Work Life Balance

4.2

Compensation

4.3

Culture

4.5

Career

4.4

Management

4.1

75%

Recommend to a Friend

Pros

Good pay and benefits

Work-life balance

Career advancement opportunities

Cons

Heavy workload at times

Career advancement takes time

Pay could be better in some roles

Salary Ranges

47 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analyst

21 reports

$126,500

total / year

Base

$110,000

Stock

-

Bonus

-

$95,450

$155,250

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

HireVue Video Interview

3

Technical/Behavioral Assessment

4

Final Interview Round

5

Offer Decision

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Case Study