Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide?

Join our digital consumer banking offer Chase at our new JPMorgan Chase office in Berlin, where you can build innovative digital retail banking products. We’re seeking a passionate Marketing Writer to be part of our Corporate Functions team, which plays a crucial role in our company's success. Our team is dedicated to creating industry-leading products that empower customers to manage their financial data securely and conveniently.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

The team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.

As Marketing Writer, you’ll collaborate with internal stakeholders and creative agencies to deliver high-impact campaigns that drive awareness and acquisition. A background in finance is a plus, but not mandatory. Curiosity and the ability to learn complex topics quickly are essential. You will be a part of our Design and Customer Experience team, reporting to the VP Marketing Writer, onsite in Berlin.

Job responsibilities

• Write engaging, strategic content across every marketing channel – including web, social, comms, display, OOH and search. This includes both organic and paid media.
• Turn financial products into compelling, benefits-led messaging for the German market.
• Ideate and deliver end-to-end campaigns, with a focus on creating best-in-class customer experiences.
• Partner with designers, brand, legal/compliance, and product teams to build trust, challenge intelligently and find smart solutions to tricky problems.
• Evangelise for readability, usability and inclusivity – keeping every customer in mind, every time.
• Think critically and get curious to make sure we’re doing things the right way, and for the right reasons.
• Work harmoniously with fellow copywriters and contribute to the Content team’s value and reputation.
• Help colleagues become better writers by sharing best practice.

Required qualifications, capabilities and skills

• You’re a native German speaker with professional fluency in English
• You’re a technically skilled, highly competent writer with a knack for language. From micro-copy to long-form, you know how to tell a story with a compelling narrative – demystifying jargon into something everyone can understand
• Your portfolio speaks for itself. You've earned your stripes and have the projects to prove it
• You’re a critical thinker who doesn’t shy away from asking the right questions
• You’re an effective multi-tasker, who’s comfortable prioritising to meet deadlines
• You’re a guardian and advocate for our voice and tone
• You’ve got a keen eye for detail and accuracy
• You’re adept at following processes and you understand the needs of a regulated environment.

Preferred qualifications, capabilities and skills

• Bachelor’s Degree in Communications, Journalism, Creative Writing, German language, German Literature, or similar
• 3+ years of writing experience in a marketing or creative role
• You have experience with Jira and Confluence (or similar software)
• Used to working within brand guidelines
• Experience managing and collaborating with stakeholders
• Excellent communication skills, both written and oral