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JPMorgan Chase
JPMorgan Chase

Global financial services firm

Human Resources Business Resiliency and Incident Management Executive Director

职能HR
级别总监级
地点Jersey City, NJ, United States
方式现场办公
类型全职
发布5个月前
立即申请

必备技能

Project Management

Global Human Resources (HR) Business Resiliency’s mission is to continuously improve our businesses’ ability to provide outstanding products and services to our customers in the event of any disruption.

As a Business Resiliency and Incident Management Director in Human Resources, you will lead a high performing team, promoting innovative solutions for the Business Resiliency community. You will act as the executive liaison with the Global Human Resources and Firm-wide Resiliency Office leadership teams, lead incident response for both for HR business processes and firmwide employee support. You will provide leadership to your team supporting their functional tasks within the Business Resiliency team. Your strategic oversight will help strengthen globally and provide guidance to your team. In this role, you will ensure alignment to Human Resources’ Business Resiliency procedures and engage in strategic initiatives to assist the evolution of the Business Resiliency framework for the global function.

Job Responsibilities:

  • Lead and Inspire: Manage incidents globally for Human Resources (HR) and firm-wide Employee Support, ensure proper response to disruptions and transparency to HR and Market / Location leadership so they remain abreast of incident response and status, support resiliency lifecycle process through planning, testing and quality monitoring.
  • Collaborate and Execute: Represent the HR Business Resiliency team globally and with the Firmwide Resiliency Office (FRO) to ensure the resiliency agenda is understood and able to be executed by practitioners in the business.
  • Strategize and Innovate: Strengthen the resiliency lifecycle framework by staying on top of new technology, including Artificial Intelligence and solutions to combat emerging threats and bring strategy to life by leading the team through new ways to approach resiliency.
  • Connect and Cultivate: Build and nurture relationships, globally, to represent HR Business Resiliency and bolster our overall resiliency.

Required qualifications, skills, and capabilities:

  • 7+ years in Business Resiliency/Continuity, Crisis Management, Project Management, and/or Process Development and Improvement
  • Proven people leader with a focus a track record of driving metrics-driven performance and on maintaining motivation, leading a high performing team, providing coaching, succession planning and driving innovation
  • A disruptor willing to challenge processes or practices that could be more effective.
  • Ability to handle pressure situations and communicate effectively in both verbal and written channels to senior leaders in the organization
  • A master relationship builder, adept at managing connections across all levels and able to influence senior leaders and drive with a sense of urgency to ensure business readiness activities are complete
  • Flexibility to support the business during disruptive events that span regions, weekends, and holidays.
  • Work independently and multitask in a fast-paced environment.

Preferred qualifications, skills, and capabilities:

  • Business continuity and/or crisis management experience (accreditations are favorable e.g., Certified Business Continuity Professional (CBCP))
  • Robust understanding of Human Resources within the financial industry.
  • Experience thriving in regulated environments.

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关于JPMorgan Chase

JPMorgan Chase

JPMorgan Chase & Co. is an American multinational banking institution headquartered in New York City and incorporated in Delaware. It is the largest bank in the United States, and the world's largest bank by market capitalization as of 2025.

300,000+

员工数

New York City

总部位置

$500B

企业估值

评价

10条评价

3.8

10条评价

工作生活平衡

3.5

薪酬

4.0

企业文化

3.8

职业发展

3.2

管理层

2.8

68%

推荐率

优点

Good benefits and compensation

Supportive colleagues and environment

Flexible work arrangements

缺点

Long hours and heavy workload

Management issues and lack of direction

High stress and expectations

薪资范围

44个数据点

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analytics Solutions Associate

1份报告

$139,000

年薪总额

基本工资

$107,000

股票

-

奖金

-

$139,000

$139,000

面试评价

4条评价

难度

3.0

/ 5

时长

14-28周

录用率

50%

体验

正面 25%

中性 75%

负面 0%

面试流程

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

In-person/Final Interview

5

Offer

常见问题

Behavioral/STAR

Past Experience

Culture Fit

Financial Knowledge

Case Study