Are you ready to make a meaningful impact in a dynamic, global organization? Join us and help shape the future of outsourcing operations while working alongside talented professionals who are passionate about operational excellence. At JPMorgan Chase, you will have the opportunity to grow your career, develop new skills, and contribute to initiatives that matter. We value innovation, collaboration, and a commitment to continuous improvement. Take the next step in your career journey with us.

As an Outsourcing Operations Associate in JP Morgan, you will manage risk assessment processes that support our business and regulatory commitments. You will work with a diverse team, foster strong relationships, and help drive operational efficiency. Together, we create a culture of accountability and continuous improvement, ensuring our work has a positive impact on the firm and the wider community.

Job responsibilities

• Manage and monitor a pipeline of inter-affiliate and third party risk assessments for compliance with internal policies and regulatory requirements
• Track and report on services associated with the risk assessment lifecycle using reports, tools, and system research
• Prepare and present performance metrics to stakeholders
• Identify, understand, and explain risks and issues to business representatives and key stakeholders
• Contribute to continuous improvement initiatives focused on operational efficiency
• Support the development and implementation of effective governance practices
• Collaborate with business partners across regions to ensure alignment with regulatory commitments
• Maintain strong relationships with colleagues and stakeholders

Required qualifications, capabilities, and skills

• Experience in financial services or related industries
• Strong analytical skills and attention to detail
• Proactive approach to problem solving and ownership of issues
• Excellent communication and interpersonal skills, with the ability to interact independently with business partners
• Ability to work both independently and as part of a team
• Flexible attitude in managing multiple tasks and adapting to change
• Strong organizational and time management skills
• Sound business judgment and ability to identify and address issues early
• Experience performing root cause analysis to develop long-term solutions

Preferred qualifications, capabilities, and skills

• Experience supporting legal entity risk assessment processes
• Familiarity with third party governance and oversight models
• Ability to contribute to process improvement initiatives
• Experience working in a global or regional team environment
• Knowledge of regulatory requirements in Europe, the Middle East, and Africa
• Ability to adapt communication style to different audiences
• Demonstrated commitment to continuous learning and professional development

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.