Redefine what’s possible at JPMorgan Chase . We see your ambition—and share it. Imagine your talent with JPMorgan Chase behind you. Delivering payment solutions that millions of customers rely on as part of a team that values fresh thinking, encourages your growth and offers the scale that multiplies your impact. Shape the future of finance where ambition meets possibility.

As a Product Director in Consumer & Community Banking Technology, you will lead innovation through the development of products and features that delight customers. As a leader on the team, you will leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

API Marketplace owns developer experience for Consumer & Community Banking and Partner developers. You will be responsible for partner facing portal that supports partner onboarding, discovery, document management and support as well as the customer success for API Marketplace.

Job responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
• Develops, owns and operates partner facing API platform
• Ensures seamless connectivity for external facing APIs
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Leads Customer Success and Go To Market for API Marketplace

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Experience developing and owning a self-service platform and partner facing platform
• Experience in developing and executing Go-To-Market strategy for platform products
• Experience in customer onboarding and product adoption with supporting success metrics
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience driving change within organizations and managing stakeholders across multiple functions

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field
• Prior experience in API development
• Prior experience in open banking, credit cards a plus
• Experience in developing platform products