You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in the Ads Framework team, you design and deliver the orchestration and presentation layer that assembles personalized content and drives customer acquisition and engagement across web, iOS, and Android. You optimize targeted content delivery across web and mobile, partnering with Product, Digital Channels, Technology, Analytics, and Marketing. You influence outcomes in a complex environment through strong communication, organization, and stakeholder management. You bring collaboration, presentation, analytical, and partnership‑building skills to create value for customers and the business.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Serve as a cross-functional leader to collaborate with architects, engineering, and other product teams to drive new product initiatives
• Identify ongoing needs, gaps, optimizations and future opportunities for the product
• Embody true "customer-obsession" in identifying and leveraging user data, behavioral analytics, and key performance metrics, industry trends, and varying forms of customer and stakeholder feedback to shape tech approach, design and roadmap
• Understand, manage, and communicate prioritization of features and clearly demonstrate any user and business benefits and tradeoffs
• Deliver on strategy and business goals with solutions that work for broader organization and not just an individual use case or stakeholder
• Influence peers and senior leaders with diverse points of view and build consensus

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Ability to define success criteria and KPIs, and measure outcomes
• Results-oriented with strong attention to detail and problem-solving skills
• Possess strong communication and interpersonal skills with ability to remain composed under pressure and excel during periods of ambiguity
• Experience with Agile methodology, working with JIRA, Confluence, and Figma.
• Bachelor's Degree

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience with API-based designs, microservices, web services
• Experience with AI/ML
• A/B testing and experimentation, with data analytics experience

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans:

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.