Product Director - Brokerage at JPMorgan Chase

As a Product Director for Brokerage at J.P. Morgan Personal Investing, you will lead a team that innovates new product offerings and leads the end-to-end product life cycle. You are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Our Product team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for leaders who have a curious mindset, thrive in collaborative squads, and are passionate about building investment products. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.

Job responsibilities:

• Develops and articulates a clear product strategy that delivers meaningful value to customers and aligns with the firm’s broader objectives across the EU
• Leads discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Build strong and collaborative relationships across different departments, including internal teams (e.g. Product and Engineering, Compliance, Operations and Investments) and with our external partners
• Owns the Product Development process, always striving to improve how products are built to ensure teams operate to their maximum effectiveness and efficiency
• Balances business and technical objectives and translate these as clear priorities for other Product Managers and the Engineering team
• Oversees product development, testing, and release management, ensuring high standards of quality and reliability.

Required qualifications, capabilities and skills

• 10+ years of experience or equivalent expertise in product management or a relevant domain area within financial services or technology
• Proven track record of successfully building and managing wealth management products, and familiarity with brokerage and/or mutual funds end-to-end lifecycle
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience with software delivery best practices, working with technical product requirements and mapping of dependencies, design of minimum viable products, working with multi-country requirements
• Ability to explain technical issues in a clear way to the business and other stakeholders
• Ability to analyse and incorporate user needs, business needs, and technical constraints/opportunities into the product development process
• Be the glue among departments and create shared understanding by translating ideas and concepts into technical or layman’s terms
• Experience developing investment products across different European jurisdictions

Preferred qualifications, capabilities and skills

• Bachelor’s degree in engineering, computer science, finance or highly qualitative degree
• Beyond English, fluency in German, Italian, French, Spanish or Dutch
• Demonstrated prior experience navigating and working in matrix and complex organizations, collaborating effectively across teams and functions