Join our Securities Services Product Development team in London as a Senior Associate, where you will lead the strategy, standardisation, and enhancement of internal workstation applications, driving operational efficiency and innovation across the business.

Are you ready to shape the future of digital data delivery channels within Securities Services? As a Senior Associate in Internal Workstations Product Development, you will collaborate with cross-functional teams to deliver best-in-class workstation tools, leveraging strategic data and AI. You will drive simplification, standardisation, and user engagement, ensuring our internal applications meet the evolving needs of Client Service and Operations teams. If you thrive in a dynamic environment and are eager to make a meaningful impact, we encourage you to apply.
As a Senior Associate in Internal Workstations Product Development within Securities Services, you will own and manage the strategy for internal workstation applications, setting standards across Custody, Fund Services, Middle Office, and Agent Lending. You will partner with Client Service, Operations, Technology, Product Management, and Product Development to capture requirements and deliver future state solutions. You will lead the standardisation and simplification of internal workstation products and utilities, ensuring operational efficiency and effective controls.

Job Responsibilities:

• Set and manage the strategy and standards for Securities Services Internal Workstations across multiple product lines
• Lead the development and execution of the internal workstations roadmap, supporting business needs at scale
• Drive simplification and standardisation of workstation tools to enable users to manage operational workflows efficiently
• Collaborate with Product, Operations, and Technology teams to ensure coherence and progress across the matrix organisation
• Monitor market and competitive landscape, providing thought leadership to influence design and strategic decisions
• Capture and translate requirements from internal stakeholders, proposing alternative solutions where necessary
• Track and monitor multiple deliverables, providing clarity and direction to all involved parties
• Leverage robust project management frameworks to anticipate and mitigate risk, tracking Risk/Control-related work
• Provide regular verbal and written status updates to senior management, including milestone tracking and reporting
• Act as subject matter expert, delivering capabilities focused on simplification and standardisation
• Drive consensus and data adoption for all internal workstation platform upgrades, enhancements, and defect fixes
• Ensure the voice of operations and effective controls are integral to product definition and programme governance

Required Qualifications, Capabilities, and Skills:

• Experience in Banking and Financial Services programme, Product Development, or equivalent
• Extensive experience in internal workstations and workstation tool suites, with strong understanding of data management and distribution
• Knowledge of industry-wide standards and operational processes
• Subject matter expertise in solutions for financial institutions, with experience in Custody, Fund Accounting, Middle Office Services, or Agency Lending
• Stakeholder management experience, leveraging user experience strategy to define minimum viable product and migration strategy
• Excellent written and oral communication skills, with clarity of thought and ability to express ideas clearly
• Experience with system and process design, Target Operating Models, and business requirements documentation (including use of Visio and JIRA)
• Strong analytical and quantitative skills, using programmes such as Tableau, Alteryx, and Microsoft Office (particularly Excel and PowerPoint)
• Understanding of Securities Services client segments, including Asset Managers, Asset Owners, and Sovereign investment funds
• Experience delivering change in complex operational environments, ideally within Securities Services or a related field

Preferred Qualifications, Capabilities, and Skills:

• Experience leading large programmes in Securities Services or similar environments
• Proven ability to drive simplification and standardisation of operational tools
• Familiarity with AI use case automation and strategic data platforms
• Strong organisational skills and attention to detail
• Commitment to delivering high-quality solutions and client service
• Enthusiasm for innovation and continuous improvement
• Ability to build consensus and manage multiple priorities across cross-functional teams

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.