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Job Function:

Procurement

Job Sub Function:

Contract & Processing Services:

Job Category:

Professional

All Job Posting Locations:

Bogotá, Distrito Capital, Colombia

Job Description:

We are searching for the best talent for Payment and Experience Sr. Specialist.

Assists in establishing and implementing cost-effective, results-based, and professionally-managed programs and innovative initiatives for the AP/AR area, under general supervision.
Contributes to key components of projects, programs, and processes for the AP/AR area.
Identifies opportunities to integrate methods based on analysis of trends and the competitive landscape to continually improve the organization's AP/AR strategy.
Under general supervision, develops timely financial deliverables, ensuring thorough accuracy of transactions and records.
Identifies opportunities to increase efficiency and effectiveness of financial controls and systems by developing a working knowledge of industry trends and best practices.
Coaches more junior colleagues in techniques, processes and responsibilities.
Understands and applies Johnson & Johnson’s Credo and Leadership Imperatives in day-to-day interactions with team.

Purpose:

Responsible for being the “single point of contact” (SPOC) for interactions between the requesters and business partners and the sourcing specialists, category leaders, accounts payable specialists and Help Desk, ensuring a positive and compliant end user experience. Besides, this position will be conducting A/P operations compliance support functions and executing various Regional/Local tax compliance and operational requirements.

You will be responsible for:

• As a Payment and Experience Sr. Specialist you will be accountable to create seamless experience for the requestor/business partner when using the P2P process by coordinating the processes/interactions with the different stakeholders and support areas. As well as receive, analyze, and resolve procurement process inquiries and disputes.

• Monitor compliance, conduct business review meetings, and perform data analysis to be able to provide insights and create action plan in order to contribute to main Payment KPIs and improve service.

• Part of the role is to have continues improvement by mapping and leading initiatives and projects, locally, regionally, or globally to ensure customer experience is the central reason of this. As well to support initiative related to automation, data analysis, reporting, efficiencies. Etc.

Qualifications / Requirements:

• A bachelor’s degree is required, with a preferred concentration in Economics, Finance, Industrial Engineer, Accounting or Business Administration.
• A minimum of 3-5 years of related experience in procurement
• Shown skill with Procurement or Finance/Accounting/Taxes/Payments/Administrative processes.
• Experience interacting with customer (customer service experience)
• Demonstrate leadership and team management skills.
• Strong MS Excel, PowerPoint, and Word skills.
• Knowledge of SAP
• For this role it is required to speak English at an intermediate to advanced level.
• Shared Services experience is a plus.
• Portuguese language is a plus.
• Experience in Brazilian Market is a plus.

Required Skills: Preferred Skills:

Business Behavior, Business Data Analysis, Business Process Management (BPM), Business Savvy, Category Management Strategy, Commodity Risk Management, Compliance Management, Contract Management, Critical Thinking, Data Analysis, Innovation, Negotiation, Office Administration, Problem Solving, Process Oriented, Project Management, Report Writing, RFx Management, Risk Management, Supplier Collaboration, Vendor Selection