At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management:

Job Sub Function:

Multi-Family Technology Product & Platform Management:

Job Category:

People Leader

All Job Posting Locations:

São Paulo, Brazil

Job Description:

Johnson & Johnson is seeking a Senior Manager, Technical Product Owner to lead the Legal Work Management product portfolio, driving innovation and excellence in legal service delivery through the Service Now platform. This hybrid role is based in New Brunswick, NJ and is open to both internal and external candidates.

As a Technical Product Owner, you’ll craft product strategy, guide global agile squads, and deliver impactful solutions that improve the experience and effectiveness of our legal teams. You’ll bring a strong mix of technical expertise, critical thinking, and collaborative leadership to deliver scalable, user-centered solutions.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): New Brunswick, NJ, Raritan NJ, Titusville, NJ, Beerse, Belgium and São Paulo, Brazil.

• Beerse, Belgium
• Requisition Number: R-071470

New Brunswick, NJ - Requisition Number: R-070554

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Who We Are

For over 135 years, Johnson & Johnson has been committed to caring for the world, one person at a time. Our people bring heart, science, and ingenuity to everything we do—touching the lives of more than a billion people every day. We believe in the power of diverse perspectives, continuous learning, and inclusive innovation to drive significant change.

What You’ll Do

• Lead the Legal Work Management product portfolio, including solution design, product lifecycle management, prioritization, and financial oversight.

• Align product roadmaps and delivery plans with global business goals through close collaboration with partners.

• Champion consistency and scalability of Service Now-based solutions across regions.

• Partner with Product and Enterprise Architects to ensure robust, future-ready platforms.

• Oversee the full lifecycle of platform solutions—from design and testing to deployment and support.

• Guide agile squads and coordinate with cross-functional teams including PMO and Tech Services.

What You’ll Bring Education:

• Bachelor’s degree required; advanced degree or equivalent experience preferred.

Required Experience & Skills:

• 8–10 years leading complex, global technology programs.

• 5+ years of hands-on experience with Service Now, including roadmap development (certifications a plus).

• Proven leadership in managing and mentoring high-performing teams.

• Strong communication and partner engagement skills.

• Experience inspiring change across diverse organizational landscapes.

• Expertise in technology lifecycle management and transformation initiatives.

• Proficiency in budget planning, resource management, and portfolio oversight.

• Ability to translate business needs into scalable, user-focused solutions.

Preferred Experience:

• Familiarity with Service Now modules such as Work Management, ITSM, or HRSD.

• Understanding of compliance, security, and regulatory frameworks.

• Experience managing hybrid SaaS and custom-built environments.

• Knowledge of Agile and Waterfall methodologies.

• Track record of leading cross-functional initiatives.

• Dedication to building inclusive, collaborative team cultures.

Why Join Us?

At Johnson & Johnson, you’ll be part of a passionate team that values innovation, integrity, and impact. You’ll have the opportunity to shape technology solutions that empower our legal teams and drive meaningful outcomes across the organization.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills: Preferred Skills:

Business Alignment, Business Architecture, Business Process Design, Business Savvy, Computer Programming, Cross-Functional Collaboration, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Motivating People, Platform as a Service (PaaS), Product Knowledge, Software Development Management, Strategic Change, Tactical Planning, Team Management, Technical Credibility