At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Finance

Job Sub Function:

Payroll

Job Category:

People Leader

All Job Posting Locations:

Paranaque, National Capital Region (Manila), Philippines

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.

At J&J Global Finance, we value ideas for innovation and improvement. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience.

Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years.

When You Join Johnson & Johnson, Your Move Could Mean Our Next Breakthrough. We are proud to be an equal opportunity employer.

“Reimagine the possibilities”. At Johnson and Johnson Global Services Finance, we live this motto every day by creating game-changing business solutions for the world’s largest and most broadly-based healthcare company.

As a member of our Global Finance team, you will have exclusive access to a network of financial professionals located in over 60 countries. This new network will help you build on your current skills and explore opportunities to grow your career in J&J.

This role will be part of the Global Services Finance team in the Enterprise & Employees Financial Services process area. The Global Services Finance organization provides best-in-class, cost-effective financial services, and compliance—in a J&J way—to our Operating Companies around the world.

Position Summary

The Payroll Senior Analyst is responsible for delivering timely, accurate, and compliant payroll by being a subject matter expert (SME) to assigned complex payroll processes for designated countries/regions, ensuring adherence to global standards, statutory requirements, internal controls, and service-level commitments. The Senior Analyst will drive continuous improvement, mentor analysts, support audit and system enhancements, and partner with cross‑functional teams to improve accuracy, efficiency, and payroll experience. The Senior Analyst will work closely with the Payroll Senior Team Lead in planning and managing operational and project deliverables.

Key Responsibilities

Payroll Operations & Administration:

• Process and validate complex payroll transactions, reports, and requests for assigned countries/regions, in alignment with global standards and country-specific requirements.

• Prepare, reconcile, and review payroll reports; validate statutory payments and third-party disbursements as applicable.

• Investigate, resolve and document complex payroll issues and employee inquiries. Support escalations and engage with agencies or vendors as needed.

• Monitor payroll mailboxes and manage cases and inquiries through service management tools.

• Build strong relationships with internal stakeholders and external vendors.

1. Compliance, Controls & Documentation

• Execute tasks in compliance with SOX requirements, internal controls, audit procedures, and country legislation.

• Lead/support audits by supplying requested records and evidence in a timely manner.

• Ensure regular review and update of payroll documentation including SOPs, process guides, work instructions.

• Uphold confidentiality and ensure adherence to data privacy regulations.

1. Continuous Improvement, System Testing, Projects

• Identify and lead continuous improvement opportunities for process optimization, automation, and standardization.

• Analyze impact of process and system changes. Lead/support User Acceptance Testing (UAT) and verification of system changes, releases, and vendor/system upgrades.

• Collaborate with internal partners (HR, Finance, IT) and third-party payroll providers on operational and project-related activities

Leadership & Team Support:

• Mentor and coach Payroll Analysts and junior team members.

• Assist Senior Team Lead in task and resource planning, project execution, and daily operations.

• Support resource onboarding and knowledge transfer activities.

Qualifications

Required Qualifications:

• Bachelor’s degree in business, HR, finance, accounting, or related field

• Minimum 3-5 years of relevant experience in HR or finance/payroll operations, preferably in a shared services or multinational environment.

• 1–2 years of leadership, mentoring, or coaching experience.

• Strong knowledge and understanding of payroll processing concepts and statutory payroll requirements

• Proficiency with payroll and HR systems (SAP and/or Workday preferred; ADP and other payroll systems advantageous).

• Proficiency in Microsoft Excel (pivot tables, lookups, basic macros) and common Microsoft Office tools.

Advanced Microsoft Excel skills:

• Experience with case management or ticketing tools.

• Excellent English verbal and written communication skills.

• Strong attention to detail, problem-solving and analytical skills.

• Ability to prioritize, meet deadlines, and work independently with minimal supervision.

• High degree of confidentiality and adherence to data privacy and internal controls.

• Customer-focused with strong stakeholder management skills.

• Collaborative team player who builds effective working relationships.

• Adaptable to multiple cultures and cross-functional interactions.

Preferred Qualifications:

• Experience supporting EMEA and/or ASPAC payroll processes.

• Experience with timekeeping systems or case management tools.

• Payroll certifications

• Experience working with external payroll providers (e.g., ADP, EY, Deloitte).

• Familiarity with SOX and business control frameworks, desktop procedures, and knowledge-management practices.

• Prior experience in continuous improvement initiatives, automation tools (e.g., Alteryx), or payroll reporting tools.

Required Skills:

Preferred Skills:

Compliance Management, Data Capturing, Data Reporting, Detail-Oriented, Developing Others, Financial Analysis, Financial Risk Management (FRM), Inclusive Leadership, Internal Controls, Leadership, Numerically Savvy, Payroll Processing, Payroll Reporting, Payroll Software, Payroll Taxes, Process Oriented, Professional Ethics, Service Excellence, Training People