At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Effectiveness

Job Category:

Professional

All Job Posting Locations:

Horsham, Pennsylvania, United States of America

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/

At Johnson & Johnson Innovative Medicine, we are working to create a world without disease. Transforming lives by finding new and better ways to prevent, intercept, treat and cure disease inspires us. We bring together the best minds and pursue the most promising science. We are Johnson & Johnson Innovative Medicine and collaborate with the world for the health of everyone in it.

The Senior Analyst, Commercial Operations & Reporting – Call Planning & Alignments serves as a liaison and partner with home office, field partners, and suppliers to develop and implement therapeutic area specific sales force structures, territory coverage and call plans.

Key Responsibilities:

• Acts as the Subject Matter Expert resource in dynamic engagement plan, call plan, alignment, for the Oncology business unit, interacting with all levels within the organization.
• Serves as point of contact for external suppliers in support of call planning & alignment efforts and outputs.
• Assists the Associate Director, Commercial Operations & Reporting with implementation of new call plan strategies and optimization projects.
• Partners closely with internal IT and multiple suppliers supporting commercial operations & reporting call planning & alignment functions, updates, improvements and corrections.
• Investigates reported issues in collaboration with internal team members and suppliers to ensure timely resolution.
• Works closely with the Associate Director, Commercial Operations & Reporting to develop and optimize the use of the Javelin suite of tools for alignment, dynamic engagement plan, call plan and roster purposes.
• Responsible for the RDT (Region/District/Territory) structure and Roster Management process.
• Partners with sales incentive compensation team to ensure appropriate timing of alignment and dynamic engagement plan/call plan changes.
• Partners with At Your Services team to lead the overall issue resolution process by evaluating alignment and dynamic engagement plan/call plan related inquiries and provides solutions.
• Guides partners to ensure awareness of timelines and expectations while working toward published SLAs.
• Provides standard and ad-hoc analysis on dynamic engagement plan, call plan and targeting strategies.
• Collaborates with Commercial Operations & Reporting, IT and vendors to understand, address and present solutions to issues following a detailed and systematic process to identify root causes and sharing outcomes. Methodically tracks and trends investigations to uncover and address themes.
• Develops and maintains Share Point one-stop portal to advise sales team of current/upcoming dynamic engagement plan, call plan, alignment maintenance cycles, and IC/Performance reporting periods.
• Responsible for establishing and maintaining productive relationships with vendors.
• Responsible for collaborating with peers across business units to share ideas, improve productivity, efficiency and simplify processes.
• Continuously seeks ways to increase sales operations efficiency.

Qualifications Education:

• Minimum of a Bachelor’s degree and/or University degree is required

Experience: Required:

• A minimum of 2 years of professional experience (4 years preferred)
• Experience with syndicated data sources
• Proficiency in MS Office
• Strong analytical skills
• Strong project management skills

Preferred:

• Healthcare industry experience
• SQL, Share Point, and Salesforce.com (Veeva) experience
• Previous experience supporting sales operations / sales teams

Other:

• May require up to 10% domestic and/or international travel to other locations and sites

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Required Skills: Preferred Skills:

Analytical Reasoning, Business Behavior, Business Development, Business Valuations, Communication, Customer Centricity, Innovation, Marketing Integration, Operational Excellence, Problem Solving, Process Optimization, Sales, Sales Enablement, Sales Support, Solutions Selling, Standard Operating Procedure (SOP)