Key responsibilities

• Creates and works to a technical design to develop the automation of JCI internal business processes
• Is focused on design, development and technical excellence of the automated solutions together with their replicability factor
• Creates supporting technical documentation: SDD, Pre-UAT Checklist, Pre-PROD Checklist and Operational Handbook
• Helps with design of automated solutions that will be developed by Vendor Factory
• Keeps the RPA Delivery Lead up to date with the status of development, issues and impact on related development / projects
• Develops and delivers automated processes to quality and agreed specifics within the Enterprise CoE operating procedures, creating reusable knowledge assets for each automation project
• Can be tasked to deliver change requests and/or bug fixes if needed
• Utilizes Agile artefacts to deliver projects, working alongside the business users, SMEs, Analysts and CI Team to understand, assess, replay and deliver business process automations to agreed specifications to meet business requirements
• Ensures bot documentation is well maintained
• Ensures quality of coded components by performing thorough unit testing (alpha & beta)
• Works collaboratively with business teams during the UAT phase to fix assigned bugs
• Reports status, issues and risks to the selected Stakeholders on a regular basis
• Improves skills in automation products by completing certifications and self studying next generation topics of AI Agent, AI Builder

Knowledge / Skills

• Good understanding of programming concepts and a programming background in any coding language (Python, .NET., VBA, SQL, HTML, C#) and adequate knowledge of Ui Path, MS Power platform
• Strong problem-solving skills: able to logically break down a problem into smaller manageable parts to solve
• Understanding of basic object-oriented concepts
• Excellent troubleshooting and good communication skills
• Great networking skills and the ability to influence outside of own team
• Self-motivated, team player, action and results oriented
• Bachelor Degree in Engineering / Computer Science or related technical field

We are looking for:

• Senior RPA Developer with 8+ years of overall professional experience, including approximately 2 years of hands-on RPA(Ui Path) project delivery.
• MS Power Platform, AI Agent, Azure DevOps proficiency is an advantage
• Great knowledge of code troubleshooting
• Good understanding of IT Service Management and Change Management
• SQL proficiency is an advantage
• English language Business Proficient level with ability to speak and understand IT terminology
• Experience in AI Builder, AI Agent or other AI tool is an advantage