Customer Service Admin

We’re looking for a detail‑focused and proactive Subscriber Administration Support to join our team. You’ll play a key role in supporting operations, ensuring tasks are completed accurately and on time, and helping deliver a smooth customer experience.

This is a varied role suited to someone who enjoys working at pace, staying organised, and supporting a busy team environment.

What we offer

• Competitive Salary:

Reflecting your skills and experience

• Generous Leave:

25 days annual leave (pro-rated in hours)

• Holiday Purchase Scheme:

Buy up to 10 extra days—up to 35 days total leave

• Comprehensive Benefits:

o Pension plan (up to 7% employer match)
o Life assurance
o Employee assistance program
o Referral scheme

• Exclusive Discounts:

High street brands, cycle-to-work scheme, and Johnson Controls product discounts

• Career Development:

Extensive growth and advancement opportunities

What you’ll do:

• Support the Operations team with day‑to‑day administrative tasks
• Manage time‑sensitive actions and meet key deadlines
• Maintain accurate records and keep systems up to date
• Provide ad hoc support across the wider team as needed

What we’re looking for:

Must-Have:

• Strong organisational skills and attention to detail
• Ability to manage multiple tasks in a fast‑paced environment
• Proactive, can‑do attitude
• Confident using Microsoft Office and internal systems
• Good communication skills and a team-focused mindset

#ADTcustomerservice