What you will do

Johnson Controls is hiring! The Senior Quality Engineer will play a key role in driving production quality and enhancing manufacturing and business processes to support organizational goals. This role is responsible for analyzing production data, quality records, and test results to identify improvement opportunities. The Senior Quality Engineer will also manage non‑conformances and contribute to the development of corrective and preventive actions, ensuring the continuous improvement of our products and processes. This position is based onsite in Salem, VA. Candidates must be commuting distance to the facility, or able to relocate. Various relocation packages are available.

How you will do it

• Develop, implement, and maintain systems to track performance of manufacturing processes and external suppliers. Prepare, review, and evaluate data and develop recommendations for use by facility management.

• Support incoming inspection, instrument calibration, internal audits, supplier management, supplier audits, corrective and preventative actions, nonconformances, in-process testing and inspection, final testing and inspection, and ISO certification.

• Lead projects involving implementation of quality improvement strategies, measurement, and training.

• Investigate, analyze, and disposition NCRs, and in the process, understand root causes and develop corrective actions to prevent recurrence.

• Work with suppliers and purchasing to resolve Supplier Corrective Actions and verify implementation of those actions by our suppliers.

• Perform root cause investigations (using 8D as a problem-solving tool) and present findings to engineering, quality, service, and manufacturing personnel.

• Respond to quality concerns from clients about Synchrony products and quality assurance methods and controls.

• Identify, support and track Corrective and Preventive Actions and assure timely closure.

• Evaluate performance of Quality Management System (QMS) as an internal auditor with QA Manager and maintain/update quality forms/documents, as needed.

• Develop quality plans and other controls to ensure manufacturing processes produce work-in-process and finished goods that meet specified quality standards.

• Collaborate with other internal departments to recommend and implement changes to product designs, processes, or business practices to resolve quality issues, produce solutions, and ensure adherence to quality standards.

• Work with manufacturing leadership in training personnel to reduce quality problems and increase understanding of quality goals.

What you will need
Required

• Bachelor’s degree in engineering, or Quality Management.

• 5+ years of experience in a quality engineering position in a manufacturing environment.

• Strong technical aptitude and ability to lead technical discussions.

• Knowledge of quality management systems, including ISO 9001, PPAP and lean business systems

Preferred

• Certified Quality Engineer (ASQ); Six Sigma Green or Black Belt; Experience with the manufacturing of printed circuit board assemblies and/or manufacturing of electromechanical devices such as magnetic bearings, motors or linear actuators.

HIRING SALARY RANGE: $90,000 - $105,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.