Key Responsibilities

• Installation, configuration, testing, and commissioning of:
• CCTV systems (IP & Analog)
• Fire Alarm Detection Systems (Conventional & Addressable)
• Access Control Systems (Door controllers, readers, EM locks)
• Sensormatic / EAS systems (AM/RF antennas, controllers)
• Troubleshooting faults, alarms, communication issues, and device failures.
• Preventive and corrective maintenance as per AMC / CAMC scope.
• Coordinate with Project Managers, site teams, and store authorities for site access and work execution.
• Ensure work completion as per approved drawings, specifications, and safety guidelines.
• Prepare and submit service reports, commissioning checklists, and handover documents.
• Support service escalations and urgent breakdown calls.
• Ensure adherence to SLA timelines and customer satisfaction.

Technical Skills Required

• Good understanding of:
• Fire Alarm Panels (Notifier / Simplex / Edwards / equivalent)
• CCTV (NVRs, IP Cameras, PoE switches, cabling)
• Access Control panels and readers
• Sensormatic EAS systems installation & troubleshooting
• Knowledge of structured cabling, cable testing, and basic networking.
• Ability to read wiring diagrams, layouts, and BOQs.
• Hands-on site-level experience (not only supervision).