Admin Hours: Monday–Friday, 8:30–5:00

Department: Subscriber Planning & Dispatcher Team

Join our busy Subscriber Planning & Dispatcher Team, where you’ll play a key role in keeping our installation and service operations running smoothly. This team is the central link between customers, engineers, and daily scheduling — and you’ll be right at the heart of it.

What we offer

·

Competitive Salary: Reflecting your skills and experience

·

Generous Leave: 25 days annual leave plus Bank Holidays

·

Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave

· Comprehensive Benefits:

o Pension plan (up to 7% employer match)

o Life assurance

o Employee assistance program

o Referral scheme

·

Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts

·

Career Development: Extensive growth and advancement opportunities

What you’ll do

• Coordinate van‑stock replenishment by monitoring levels and arranging replacements

• Process job payment amendments

• Track and manage returned stock

• Prepare and send customer communication letters

• Support escalations with FLMs (Field Line Managers) and engineers

• Spot and correct errors before they become risks

What you’ll bring

• Strong time‑management

• Excellent attention to detail

• Confident basic IT skills

• A team‑focused approach

• Problem‑solving ability

• Ability to prioritise effectively

If you’re organised, proactive, and enjoy supporting a fast‑moving operational team, this role could be a great fit.