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HR Service Delivery Analyst

Johnson Controls

HR Service Delivery Analyst

Johnson Controls

San Pedro Garza Garcia-Nuevo Leon-Mexico

·

On-site

·

Full-time

·

1d ago

What you will do:

The HR Operations Analyst is responsible for providing support on issues/inquiries related to our processes and maintaining day-to-day operation to deliver results.

As owner of the process, this role is accountable for collecting, analyzing, and reporting data to vendors or COE across the enterprise. Additionally, analyst will execute transaction in our system to HR-related inquiries to Johnson Controls employees across the Enterprise. Active participation on Continuous Improvement projects and Automatization is highly expected.

How you will do it:

  • Process transactions in our HR system (Workday, SNOW & Oracle) such as Hire, Terminations, Compensation Changes, change organizations Assignments, etc, to ensure data accuracy and provide support to the HRRBP Managers and Employees.
  • Provide specialized administrative support to HR Business Partner, Managers and Vendors.
  • Responds to complex inquiries from different personnel across the enterprise.
  • Reporting and auditing Data Management.
  • Coordinate and manage interactions with Vendors and COE (Center of Expertise) for our day-to-day.

What we look for: (REQUIREMENTS)

  • Bachelor' degree completed

•High English Level

  • Oral and written communication skills.
  • Excel skills. (Dynamic tables, macros, etc.) (Desirable)
  • Information Analysis
  • Ability to understand and successfully develop partnerships with customers

Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.

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About Johnson Controls

Johnson Controls

Johnson Controls International plc is an American-Irish multinational conglomerate headquartered in Cork, Ireland, that produces fire, HVAC, and security equipment for buildings. As of mid-2019, it employed 105,000 people in around 2,000 locations across six continents.

10,001+

Employees

Cork

Headquarters

Reviews

4.0

10 reviews

Work-life balance

3.2

Compensation

3.8

Culture

4.1

Career

3.4

Management

3.1

72%

Recommend to a friend

Pros

Good benefits and compensation

Supportive team culture and friendly coworkers

Flexible work arrangements and remote options

Cons

Work-life balance challenges and heavy workload

Management responsiveness issues

Limited career advancement opportunities

Salary Ranges

271 data points

Junior/L3

Mid/L4

Senior/L5

Intern

Junior/L3 · Project Coordinator

77 reports

$60,174

total per year

Base

$60,174

Stock

-

Bonus

-

$42,588

$85,023

Interview experience

2 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Offer rate

50%

Experience

Positive 50%

Neutral 50%

Negative 0%

Interview process

1

Application Review

2

Recruiter Screen

3

Hiring Manager Interview

4

Technical Interview

5

Offer

Common questions

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Industry Knowledge