Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive salary

• Paid vacation/holidays/sick time - 15 days of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care

• Available day one

• Extensive product and on the job/cross training opportunities With outstanding resources

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Check us out: https://youtu.be/pdZMNrDJviY

What You Will Do

The Fire Installation Department Supervisor is a self-motivated, results-driven leader responsible for the successful execution of all fire and electronic installation projects within the branch. As the installation business leader, you will oversee the coordination of people, materials, and processes to ensure projects are delivered safely, on time, within scope, and to Johnson Controls’ quality standards.

In this role, you will lead, mentor, and develop a team of installation professionals while executing business strategy, driving operational excellence, and ensuring customer satisfaction and financial performance. You will serve as a key leader for the installation business, balancing customer commitments, safety, productivity, and profitability.

How You Will Do It

• Oversee the installation, programming, and commissioning of fire alarm and electronic systems per approved designs, specifications, and applicable codes
• Ensure work is performed safely and responsibly in compliance with corporate EHS policies to prevent injuries, property damage, or material loss
• Confirm installation schedules with customers prior to project start dates
• Test installed systems to ensure proper operation and obtain approval from local Authorities Having Jurisdiction (AHJ)
• Read and interpret building plans, electrical drawings, and specifications as required
• Partner with Project Coordinators to align installation activities with customers, contractors, and internal teams

Team Leadership & Development

• Coach, mentor, and develop installation technicians, including onboarding, training, and ongoing performance management
• Plan, schedule, supervise, and coordinate installation activities across multiple projects
• Provide daily direction and exercise independent judgment to ensure quality, productivity, and adherence to schedules
• Support technician success through clear expectations, accountability, and continuous feedback

Business & Operational Management

• Partner with the sales organization during the pre-bid process to ensure accurate labor scoping and installation planning
• Manage field resources to align with current and future project demands and customer obligations
• Drive revenue and profitability by implementing plans, programs, and processes aligned with corporate objectives
• Monitor productivity metrics and implement improvement actions to meet or exceed performance goals

Customer Satisfaction & Relationship Management

• Maintain effective and proactive customer communication throughout installation projects
• Ensure contractual obligations are fulfilled while resolving installation, billing, or collection concerns
• Address customer complaints promptly and professionally to enhance satisfaction and long-term relationships

Safety & Compliance

• Ensure all employees comply with corporate safety programs and policies
• Confirm safety training and certifications are current and complete
• Conduct accident investigations in the field and office as required by EHS policies
• Complete required job site safety inspections in accordance with corporate and regulatory standards

On-Call & Technician Support

• Provide 24/7 on-call support for after-hours customer issues, dispatch guidance, and technical problem-solving
• Support technicians with after-hours phone and field guidance to maintain strong customer relationships
• Oversee daily operation and utilization of fleet vehicles assigned to the Installation Department

What We Look For

Required Qualifications

• Bachelor’s degree in Business, Engineering, or a related field, or equivalent industry experience
• Minimum of 5–10 years of experience in a fire alarm installation environment
• Demonstrated supervisory or leadership experience, including training, team development, and performance management
• Strong presentation, communication, negotiation, and customer interaction skills
• NICET Level II Certification in Fire Alarm Systems

Preferred Qualifications

• 7+ years of hands-on field experience
• 5 years of fire alarm audio programming experience
• At least 1 year of people management or supervisory experience
• Knowledge of additional low-voltage systems
• Simplex 4100ES certification
• Simplex network certification

HIRING SALARY RANGE: $71,000 - $105,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.