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Fire Service Technician

Johnson Controls

Fire Service Technician

Johnson Controls

Louisville-Kentucky-United States of America

·

On-site

·

Full-time

·

1w ago

Compensation

$45,594 - $56,979

Benefits & Perks

Healthcare

401(k)

Paid Training

Company Vehicle

Referral Bonuses

Life Insurance

Disability Insurance

Employee Assistance Program

Wellness Program

Healthcare

401k

Required Skills

Fire alarm systems

Access control systems

Security systems

Blueprint reading

Computer knowledge

Troubleshooting

Customer service

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer:

  • Competitive Starting Pay

  • Paid Training

  • Global Advancement Opportunities

  • Company Vehicle (as applicable)

  • Referral Bonuses

  • Comprehensive Benefits

Medical/Dental/Vision insurance

  • Health Savings Account (HSA)

  • Life Insurance

  • 401(k) savings plan with company match

  • Short-Term and Long-Term Disability

  • Employee Assistance Program

  • Wellness Program

  • And More!

We are seeking a skilled Fire Service Technician to join our team. In this role, you will be responsible for maintaining and repairing fire protection systems to ensure compliance with safety standards and regulations. Your work will help safeguard lives and property by ensuring all fire safety equipment operates effectively.

What you will do

  • Respond to service calls, assess reported issues, and communicate with customers to confirm problems.
  • Diagnose, repair, and install electronic fire alarm systems and related building systems, following established troubleshooting procedures and technical documentation.
  • Service and troubleshoot fire and life safety systems from various manufacturers, including Simplex Grinnell.
  • Interpret blueprints, diagrams, specifications, and operational manuals to ensure accurate work.
  • Maintain clear communication with customers and district staff, ensuring satisfaction and accurate documentation via smartphones and laptops.
  • Participate in on-call rotations and assist with training or mentoring team members.
  • Provide proactive solutions to improve building efficiency and resolve service-related issues.

How you will do it

  • This skilled position involves troubling shooting and repairing installed systems. Including panel repair/reprogram, device replacement/repair, resolving low voltage circuit troubles and system testing.
  • Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks.
  • Candidate must possess excellent written/verbal communication and outstanding customer service skills.
  • Position involves the programming of fire alarm, security, and access control system panels.
  • Experience CCTV and IT and IP networks a plus.
  • Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner.
  • On call and after-hours work required on occasion at customer need.
  • Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
  • Provide quotes to support recommendations and solutions.

What we look for

Required

  • 3 plus years’ experience with fire alarm, access control, security intrusion, sound and communications systems
  • Must be able to interpret blueprints, diagrams and specifications.
  • A good working knowledge of computers is necessary.
  • Ability to follow verbal and written instructions.
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Ability to work flexible hours including weekends to meet customer requirements.
  • Overnight travel may be required.
  • Demonstrate a high level of customer service.
  • Maintain truck inventory to ensure timely response to customer needs.
  • Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
  • Strong organizational skills, positive attitude, and an ability to learn quickly.
  • Possess a valid driver’s license and driving record that meets company requirements.
  • Retain any licenses that are required by National, State and Local codes.

Preferred

  • Technical training
  • NICET II

HIRING HOURLY RANGE: $21.92 - 27.40 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

#LI - AD2

#Technical Hiring

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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About Johnson Controls

Johnson Controls

Making buildings smarter.

Cork

Headquarters

Reviews

3.7

42 reviews

Work Life Balance

3.7

Compensation

4.0

Culture

3.9

Career

3.6

Management

3.6

74%

Recommend to a Friend

Pros

Good work-life balance and flexible environment

Competitive compensation and benefits

Opportunity for career growth

Cons

Work-life balance varies by team

Room for improvement in processes

Internal communication could improve

Salary Ranges

920 data points

Junior/L3

Junior/L3 · Data Scientist

0 reports

$128,000

total / year

Base

$128,000

Stock

-

Bonus

-

$108,800

$147,200

Interview Experience

5 interviews

Difficulty

2.2

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 40%

Neutral 40%

Negative 20%

Interview Process

1

Application Review

2

HR Screen

3

Technical/Aptitude Assessment

4

Hiring Manager Interview

5

Onsite/Virtual Interview

6

Offer

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Role-Specific Skills