Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive salary and commission / bonus plan

• Paid vacation/holidays/sick time - 15 days of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

• Extensive product and on the job/cross training opportunities With outstanding resources

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Company vehicle

Lead the business. Lead the people. Lead the results.

If you bring deep experience in water‑based fire protection systems and enjoy owning both operations and financial performance, this role puts you in charge of a high‑impact service business. As the Sprinkler Service Supervisor, you will lead technicians, strengthen customer relationships, drive revenue growth, and ensure safe, high‑quality service delivery across your territory.

What You Will Do

Own the Business

• Lead the Sprinkler Service Department with full responsibility for revenue, margins, and profitability

• Manage departmental P&L, labor, inventory, capital expenses, and collections

• Drive service growth through new bookings, expansions, and market penetration

• Execute strategic plans to meet or exceed corporate financial and operational goals

Deliver Exceptional Service

• Serve as a trusted partner to customers from contract execution through service completion

• Ensure all service commitments, timelines, and quality standards are consistently met

• Resolve service, scheduling, billing, and collection issues with urgency and professionalism

• Partner with internal teams and leadership to support customer retention and satisfaction

Lead and Develop the Team

• Hire, train, coach, and develop a high‑performing team of technicians and support staff

• Balance workloads, territories, and schedules to maximize productivity and response time

• Set clear expectations, monitor performance, and provide ongoing coaching

• Conduct ride‑alongs to assess safety, technical quality, and efficiency

• Foster a culture of accountability, teamwork, and professional growth

Champion Safety

• Enforce Johnson Controls safety programs, EH&S policies, and regulatory compliance

• Ensure all safety training is current, documented, and effective

• Investigate incidents, identify hazards, and implement corrective actions

• Lead by example to promote a culture of safety and risk awareness

Provide Technical & Operational Oversight

• Support complex service and troubleshooting of wet, dry, and pre‑action sprinkler systems, fire pumps, backflows, and associated components

• Review blueprints, specifications, inspections, and repairs to ensure compliance and quality

• Serve as a technical resource to field teams as needed

What We’re Looking For

Required Experience

• 7+ years of hands‑on experience with water‑based fire sprinkler systems

• 3–5 years of supervisory or management experience with financial responsibility

• NICET Level II in Water‑Based Systems (or higher)

• Strong leadership, organization, and communication skills

• Proven ability to operate in a fast‑paced, customer‑driven service environment

• Results‑oriented, accountable, detail‑focused professional with a strong work ethic

Preferred

• Bachelor’s degree or equivalent professional experience

• Additional NICET certifications (Fire Alarm or Special Hazards)

• Experience managing large territories or high‑revenue service operations

HIRING SALARY RANGE: $100K to $140K (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market
data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we
encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.