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Security Service Technician IV

Johnson Controls

Security Service Technician IV

Johnson Controls

Norfolk-Virginia-United States of America

·

On-site

·

Full-time

·

1mo ago

Compensation

$54,184 - $69,992

Required skills

Troubleshooting

Equipment repair

CCTV systems

Card Access systems

Electrical systems

What you will do

A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location.

How you will do it

As a Commercial Service Technician you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial security/Fire Alarm/CCTV/Card Access systems.

What we look for

Required

  • High School Diploma or equivalent.

  • Minimum 5 years’ experience installing and inspecting/repairing Tyco Integrated Security or comparable product line.

  • Experience with Card Access/CCTV/IP cameras

  • Excellent communication skills.

  • Electrical/Electronic background.

  • Valid driver's license.

  • Flu shot, MMR vaccine, Chicken pox vaccine, and TB testing for working in hospitals.

Preferred

  • Fire alarm experience preferred.

  • Some college preferred.

  • NICET II or greater preferred.

  • US Marshall's certification preferred.

HIRING HOURLY RANGE: $26.05-$33.65 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To
support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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About Johnson Controls

Johnson Controls

Johnson Controls International plc is an American-Irish multinational conglomerate headquartered in Cork, Ireland, that produces fire, HVAC, and security equipment for buildings. As of mid-2019, it employed 105,000 people in around 2,000 locations across six continents.

10,001+

Employees

Cork

Headquarters

Reviews

4.0

10 reviews

Work-life balance

3.2

Compensation

3.8

Culture

4.1

Career

3.4

Management

3.1

72%

Recommend to a friend

Pros

Good benefits and compensation

Supportive team culture and friendly coworkers

Flexible work arrangements and remote options

Cons

Work-life balance challenges and heavy workload

Management responsiveness issues

Limited career advancement opportunities

Salary Ranges

271 data points

Junior/L3

Mid/L4

Senior/L5

Intern

Junior/L3 · Project Coordinator

77 reports

$60,174

total per year

Base

$60,174

Stock

-

Bonus

-

$42,588

$85,023

Interview experience

2 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Offer rate

50%

Experience

Positive 50%

Neutral 50%

Negative 0%

Interview process

1

Application Review

2

Recruiter Screen

3

Hiring Manager Interview

4

Technical Interview

5

Offer

Common questions

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Industry Knowledge