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Technical Trainer - Fire Detection Systems
Westford-Massachusetts-United States of America
·
On-site
·
Full-time
·
3w ago
Compensation
$76,000 - $95,000
Benefits & Perks
•401k
•Healthcare
•Learning
Required Skills
Communication
Presentation
Microsoft PowerPoint
Microsoft Word
Microsoft Excel
Low voltage electronics
Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer:
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Competitive salary
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Paid vacation/holidays/sick time
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Comprehensive benefits package including 401K, medical, dental, and vision care
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On the job/cross training opportunities
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Encouraging and collaborative team environment
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Dedication to safety through our Zero Harm policy
What you will do:
The primary responsibility of this position is to deliver technical certification training programs for fire detection products in classroom, virtual or mobile settings to various student populations. This role will be based primarily at our JCI Training Institute Learning Center in Westford, Massachusetts.
How you will do it:
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Deliver certification-level instructor-led classes on the installation, programming, maintenance, and repair of Johnson Controls fire detection systems using various modalities, including virtual, in-person, and webinars.
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Design, develop, and facilitate webinars that complement instructor-led training topics.
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Qualify to deliver multiple product training curricula simultaneously.
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Document course enhancements based on feedback from customers and subject matter experts.
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Receive mentorship from experienced instructors in subject matter expertise, content creation, and course delivery techniques.
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Collaborate closely with the Fire Detection team and Lead Trainer to ensure quality and consistency throughout the course lifecycle.
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Be prepared for potential travel to other North American Learning Centers, which may be required for up to 20% of the time.
What we look for:
Required
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Strong communication, organizational, interpersonal, and presentation skills.
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Proficiency in Microsoft applications, particularly PowerPoint, Word, and Excel.
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Minimum of 3 years of directly relevant work experience.
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Proficiency in low voltage electronics, specifically power-limited 12V to 70V building systems.
Preferred
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Familiarity with Simplex ES fire detection systems.
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Experience in installation, service or inspections of Simplex fire products
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Vocational education, or 3 years of directly relevant work experience.
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Training Certifications in any Simplex fire panels a plus.
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Installation or service experience with fire detection, security, access control, or other low voltage systems.
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Experience in delivering training to end-user customers or peer mentoring.
HIRING SALARY RANGE: $76,000 - $95,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
This will be an onsite role at our Westford, MA training facility.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
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About Johnson Controls

Johnson Controls
Series BMaking buildings smarter.
Cork
Headquarters
Reviews
3.7
42 reviews
Work Life Balance
3.7
Compensation
4.0
Culture
3.9
Career
3.6
Management
3.6
74%
Recommend to a Friend
Pros
Good work-life balance and flexible environment
Competitive compensation and benefits
Opportunity for career growth
Cons
Work-life balance varies by team
Room for improvement in processes
Internal communication could improve
Salary Ranges
920 data points
Junior/L3
Mid/L4
Senior/L5
Intern
Junior/L3 · Project Coordinator
77 reports
$60,174
total / year
Base
$60,174
Stock
-
Bonus
-
$42,588
$85,023
Interview Experience
5 interviews
Difficulty
2.2
/ 5
Duration
14-28 weeks
Offer Rate
20%
Experience
Positive 40%
Neutral 40%
Negative 20%
Interview Process
1
Application Review
2
HR Screen
3
Technical/Aptitude Assessment
4
Hiring Manager Interview
5
Onsite/Virtual Interview
6
Offer
Common Questions
Behavioral/STAR
Technical Knowledge
Past Experience
Culture Fit
Role-Specific Skills
News & Buzz
Johnson Controls International plc (NYSE:JCI) Short Interest Down 28.0% in January - MarketBeat
Source: MarketBeat
News
·
6w ago
Countdown to Johnson Controls (JCI) Q1 Earnings: A Look at Estimates Beyond Revenue and EPS - Yahoo Finance
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·
7w ago
Johnson Controls Named to the Fortune World's Most Admired Companies 2026 List - Yahoo Finance
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·
7w ago
Johnson Controls International plc $JCI Shares Acquired by New York State Common Retirement Fund - MarketBeat
Source: MarketBeat
News
·
7w ago