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Operations Support Administrator

Johnson Controls

Operations Support Administrator

Johnson Controls

Sunbury-on-Thames-Surrey-United Kingdom

·

On-site

·

Full-time

·

2w ago

  • Job Title
  • Admin Support

What you will do

The Subscriber Admin Team supports the branch Installation and Service Dispatch Teams to enable the carrying out of installation and dispatching work in relation to security services. It is the main interface between the customer and the engineer on daily activities & risk situations and is the main control point for planning & scheduling of work.

What we offer

  • Competitive Salary: Reflecting your skills and experience.
  • Generous & Flexible Leave Entitlement: 25 days of annual leave
  • Holiday Purchase Scheme: Buy up to 10 additional days, increasing your total annual entitlement to the equivalent of up to 35 days.
  • Comprehensive Benefits: Including pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme.
  • Exclusive Discounts: With high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products.
  • Career Development: Extensive opportunities for growth and advancement.

The admin support team will be responsible in supporting the Planning/ Dispatch team for all administration tasks.

How you will do it

  • Stock Replenishment
  • Job Payment Amendments
  • Return Stock Tracking
  • Customer Contact Letters
  • Communication with FLM and Engineers for escalations
  • Identify errors and rectifying before risk occurs.

What we look for

Required

  • Time management
  • Attention to detail
  • Basic IT skills
  • Team focus
  • Problem Solving
  • Prioritising

Preferred

  • Industry experience

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About Johnson Controls

Johnson Controls

Making buildings smarter.

Cork

Headquarters

Reviews

3.7

42 reviews

Work Life Balance

3.7

Compensation

4.0

Culture

3.9

Career

3.6

Management

3.6

74%

Recommend to a Friend

Pros

Good work-life balance and flexible environment

Competitive compensation and benefits

Opportunity for career growth

Cons

Work-life balance varies by team

Room for improvement in processes

Internal communication could improve

Salary Ranges

920 data points

Junior/L3

Mid/L4

Senior/L5

Intern

Junior/L3 · Project Coordinator

77 reports

$60,174

total / year

Base

$60,174

Stock

-

Bonus

-

$42,588

$85,023

Interview Experience

5 interviews

Difficulty

2.2

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 40%

Neutral 40%

Negative 20%

Interview Process

1

Application Review

2

HR Screen

3

Technical/Aptitude Assessment

4

Hiring Manager Interview

5

Onsite/Virtual Interview

6

Offer

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Role-Specific Skills