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Operations Support Administrator

Johnson Controls

Operations Support Administrator

Johnson Controls

Sunbury-on-Thames-Surrey-United Kingdom

·

On-site

·

Full-time

·

2mo ago

  • Job Title
  • Admin Support

What you will do

The Subscriber Admin Team supports the branch Installation and Service Dispatch Teams to enable the carrying out of installation and dispatching work in relation to security services. It is the main interface between the customer and the engineer on daily activities & risk situations and is the main control point for planning & scheduling of work.

What we offer

  • Competitive Salary: Reflecting your skills and experience.
  • Generous & Flexible Leave Entitlement: 25 days of annual leave
  • Holiday Purchase Scheme: Buy up to 10 additional days, increasing your total annual entitlement to the equivalent of up to 35 days.
  • Comprehensive Benefits: Including pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme.
  • Exclusive Discounts: With high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products.
  • Career Development: Extensive opportunities for growth and advancement.

The admin support team will be responsible in supporting the Planning/ Dispatch team for all administration tasks.

How you will do it

  • Stock Replenishment
  • Job Payment Amendments
  • Return Stock Tracking
  • Customer Contact Letters
  • Communication with FLM and Engineers for escalations
  • Identify errors and rectifying before risk occurs.

What we look for

Required

  • Time management
  • Attention to detail
  • Basic IT skills
  • Team focus
  • Problem Solving
  • Prioritising

Preferred

  • Industry experience

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About Johnson Controls

Johnson Controls

Johnson Controls International plc is an American-Irish multinational conglomerate headquartered in Cork, Ireland, that produces fire, HVAC, and security equipment for buildings. As of mid-2019, it employed 105,000 people in around 2,000 locations across six continents.

10,001+

Employees

Cork

Headquarters

Reviews

4.0

10 reviews

Work-life balance

3.2

Compensation

3.8

Culture

4.1

Career

3.4

Management

3.1

72%

Recommend to a friend

Pros

Good benefits and compensation

Supportive team culture and friendly coworkers

Flexible work arrangements and remote options

Cons

Heavy workload and high-pressure environment

Limited career advancement opportunities

Management responsiveness issues

Salary Ranges

195 data points

Junior/L3

Mid/L4

Senior/L5

Intern

Junior/L3 · Mechanical Engineer

0 reports

$96,000

total per year

Base

-

Stock

-

Bonus

-

$81,600

$110,400

Interview experience

2 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Offer rate

50%

Experience

Positive 50%

Neutral 50%

Negative 0%

Interview process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Hiring Manager Interview

5

Offer

Common questions

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Culture Fit