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Sprinkler Service Technician

Johnson Controls

Sprinkler Service Technician

Johnson Controls

Grand Rapids-Michigan-United States of America

·

On-site

·

Full-time

·

1mo ago

Compensation

$53,996 - $83,200

Benefits and perks

Healthcare

401(k)

Learning

Required skills

Troubleshooting

Equipment repair

Customer Service

Microsoft Word

Microsoft Excel

Outlook

Fire pump service

NICET certification

Backflow certification

Be part of the future!

We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.

Work with an Award-Winning technology that delivers sustainability, safety, and health.

What we offer:

  • Competitive Starting Pay

  • On the Job Paid Training

  • Tuition Reimbursement

  • Global Advancement Opportunities with Unlimited Career Path

  • Company Vehicle (as applicable)

  • Referral Bonuses

  • Comprehensive Benefits

  • Medical/Dental/Vision insurance

  • Health Savings Account (HSA)

  • Life Insurance

  • 401(k) savings plan with company match

  • Short-Term and Long-Term Disability

  • Employee Assistance Program

  • Wellness Program

What you will do
Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.

How you will do it

  • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.

  • Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.

  • Must have the ability to work alone.

  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment.

What we look for

Required

  • 3-5 years of documented experience in Fire Sprinkler industry performing service and repair to Sprinkler and Suppression systems

  • Have computer/phone skills

  • Word, Excel, Outlook and mobile apps and functions

  • Be able to perform service work on all water-based fire protection systems

  • High School Diploma or equivalent required

  • Ability to work flexible hours including weekends to meet customer requirements

  • Overnight travel may be required

  • Must maintain truck inventory to ensure timely response to customer needs

  • Must adhere to, implement, and follow safety guidelines and procedures at all times

  • Possess a valid driver’s license and driving record that meets company requirements

  • Follow verbal and written instructions

  • Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.

  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.

  • Must be able to follow, read and understand all safety requirement of the company and the customer

  • This role does require an on-call rotation

  • NICET certification

  • Backflow certification

  • Fire pump experience

HIRING HOURLY RANGE: $25.96 - 40.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

#LI - AD2

#Technical Hiring

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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About Johnson Controls

Johnson Controls

Johnson Controls International plc is an American-Irish multinational conglomerate headquartered in Cork, Ireland, that produces fire, HVAC, and security equipment for buildings. As of mid-2019, it employed 105,000 people in around 2,000 locations across six continents.

10,001+

Employees

Cork

Headquarters

Reviews

4.0

10 reviews

Work-life balance

3.2

Compensation

3.8

Culture

4.1

Career

3.4

Management

3.1

72%

Recommend to a friend

Pros

Good benefits and compensation

Supportive team culture and friendly coworkers

Flexible work arrangements and remote options

Cons

Work-life balance challenges and heavy workload

Management responsiveness issues

Limited career advancement opportunities

Salary Ranges

271 data points

Junior/L3

Mid/L4

Senior/L5

Intern

Junior/L3 · Project Coordinator

77 reports

$60,174

total per year

Base

$60,174

Stock

-

Bonus

-

$42,588

$85,023

Interview experience

2 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Offer rate

50%

Experience

Positive 50%

Neutral 50%

Negative 0%

Interview process

1

Application Review

2

Recruiter Screen

3

Hiring Manager Interview

4

Technical Interview

5

Offer

Common questions

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Industry Knowledge